chow91
Level 1 (4 points)
iPhone

Q: wifi unable to on

hi apple

my name is chow
Email: ***************

i got ip 6+ but now cannot turn on wifi  

i still under warranty ,but i need backup the data first

but my iPhone 6+ system also have problem cannot fully backup on macbook pro

so can you give any solution to solve my this problem ?thank you

 

<Email Edited by Host>

iPhone 6 Plus, iOS 9.3, null

Posted on Apr 4, 2016 2:05 AM

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chow91

Q: wifi unable to on

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  • Helpful answers

  • by thunderzzz,

    thunderzzz thunderzzz Apr 4, 2016 2:04 AM in response to chow91
    Level 6 (8,379 points)
    Notebooks
    Apr 4, 2016 2:04 AM in response to chow91

    Take a look at this Apple Support article:

    https://support.apple.com/en-us/HT204051


    Reset your network settings.


    Settings - General - Reset - Reset Network Settings


    Reset your device. This won't delete your data stored on the phone.

    • Press and hold the Sleep/Wake button
    • Press and hold on the Home button
    • Keep holding both buttons until the display turns off and back on with Apple logo on it.


    Alternatively, you may go to Settings - General - Reset - Reset All Settings