Guss83

Q: Can not update or download apps from appstore

HI,

 

For the last 4 weeks at least I have been unable to download or update any apps from the App Store. When I click on update, the icon goes to the circle then straight back to the update button. When I continue to hit update it just repeats the previous mentioned process except on the odd Occassion it will start to download. When I go to download a new app it comes up with a message saying unable to download at this time with a cancel or retry option. Once again when I hit retry it just repeats the process.

 

I Have read a few options of how to fix this such as restart iPhone, sign out of iTunes then back in, set date 12 months in advanced and even restored to factory settings. This is happening to a few people I know also.  I am also running iOS 9.3.1.

 

IF it helps I am in Australia and my carrier is Telstra. I also have the iPhone 6S

 

ANy any advice is appreciated as this is really starting to irritate me and I am close to getting rid of the iPhone all together.

iPhone 6s, iOS 9.3.1

Posted on Apr 4, 2016 4:39 AM

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