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hello sir am buy use iPad 4 16GB Black IMEI: *********. I am restore it now ask I'd and password . Pls help me sir


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iPad Mini, iOS 9.3, ********** Imei

Posted on Apr 4, 2016 6:01 AM

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Posted on Apr 4, 2016 6:09 AM

If it is asking for an ID and password, then you have encountered Activation Lock. You purchased a used device, and it is still locked to the previous owner. You need to contact the previous owner to remove the device from their account. If you cannot contact the previous owner, then return the device for a refund. You will never be able to activate the device, and it will be useless to you.

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Question marked as Best reply

Apr 4, 2016 6:09 AM in response to Priyantha.tz

If it is asking for an ID and password, then you have encountered Activation Lock. You purchased a used device, and it is still locked to the previous owner. You need to contact the previous owner to remove the device from their account. If you cannot contact the previous owner, then return the device for a refund. You will never be able to activate the device, and it will be useless to you.

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