I am a teacher - so money is tight!! But - I have (2) desktop computers that have been broken for a while. (1) cracked screen and the other multiple problems. i want to know where I can send them to get fixed! I cannot turn them on to get the serial number and the package information has been lost! I just want to know where I can send them to get looked at!!!
I found this link in the Contact Us section at the bottom of this page.
You enter your location to find the nearest place that provides Authorized Apple Service.
or
Secondly, Apple does offer somewhat lower prices to educators.
Assuming that these are the flat panel iMacs, the serial numbers are on the bottom of the feet. Find the serial number on your iMac - Apple Support
Otherwise check Find the serial number of your Apple product - Apple Support
There is no where to "send" them. The best bet is to take them to the local Apple store -> http://www.apple.com/retail/
To find a local Apple Authorized Service Provider in your area, go to > https://locate.apple.com/ click on Service and enter your current location.
The computers are BOXED and I cannot get to the serial # and I found places BUT -- I NEED A LIVE PERSON TO TALK TO !!! HOW HARD IS THAT!!!
Go to your local Apple store. They have live people to talk to there.
I live about 2 hours from Atlanta, GA, 2 hours from Knoxville, TN and 2 hours from Asheville, NC.... So I don't which is my "local" store??
It is simple. Go to and open the link that I provided, put in your area code, select a product (Mac for example) and press Go. You should then see a map and list with telephone # for your local AASP's.
I did do that... but it also gave me like 5 different ones to choose from - I honestly don't have time to call each and everyone!
but - thank you!!
We are just other Mac users like yourself here, so we have no idea which one is the best to call first.
Personally, I would start by calling the nearest one first.
Thank you!! I was honestly hoping that someone from the actual Mac company was also reading these!! I will have to make time to call - it is just very hard to fit everything in that I need to get done! That's why I need the most effective and efficient way to get things done!!
Thank you all for your thoughts!! I just think it is sad that you can't get a simple number to call! Especially when these are great products and I love them = that's why I want to get these fixed so my students has more opportunities on them!
Address for service
