9.3.1 documents and data size has ballooned??

After upgrading to iOS 9.3 on an iPad Air 2, my Documents and Data partition has blown up to 45 GB, and the "other" section grew to 8.7 GB. Nothing was added or changed except the update. Anyone else having this problem? If I backup the device and then Restore IPad, will this reset the D&D?

Posted on Apr 4, 2016 8:49 AM

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3 replies

Apr 4, 2016 9:00 AM in response to dodsonmd00

dodsonmd00 wrote:


If I backup the device and then Restore IPad, will this reset the D&D?

That is the best place to start with this. Hopefully it will fix the documents and data and the "other" storage problems.


I Have seen that happen before when I synced one of my devices. Resyncing always fixed it for me the couple of times that it happened.

Apr 5, 2016 8:49 AM in response to dodsonmd00

Here's the update.


I restored the iPad, no problem erasing the content. When I attempted to restore from the backup I had just made, it failed repeatedly, saying the backup was corrupt. Looking at the iPad content via iTunes, it appeared to be present. But I could not access anything directly on the iPad. I kept getting the instruction to "Connect to iTunes", and then instruction to 'start over'. I would do so, it would appearing to copying, then a message that the backup had failed.


I had to sync the device as a new iPad to be able to use anything. I then had to manually reorganize all the apps. Fortunately I had used a desktop app called 'iMazing' by DigiDNA, a file management app. This app is able to access a backup of the device content and I could re-copy a very large number of text files back to the iPad, with the previous organization structure, back into Goodreader. This literally saved me hours of tedious file management. I'm not sure if iMazing actually keeps a separate backup, or just accesses specific components of the backup archive created by iTunes. In any event, it was a huge time saver.


Bottom line: once I had reconstructed the previous content on the device, the DND and Other sections had been restored to reasonable sizes. So the original goal was successfully accomplished. Too bad iTunes doesn't make this process easier, but at least the third party app was a success.

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9.3.1 documents and data size has ballooned??

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