HotHunt
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Q: My iMac Freezes-Up When Using Safari (No application memory)

My iMac (OSX  v10.9.5, 2.7 GHz, Intel core i5) freezes up frequently (more than once a week) while using Safari (v9.1).  Safari will suddenly stop working and the dreaded spinning beach ball of death begins.  Force quitting sometimes works but the majority of the time, the whole computer freezes up and I have to do a hard reboot by turning off the computer power and restarting it from scratch. 

 

I have left my Activity Monitor open and when it froze again today, I was able to see that the Web Content seems to be the problem area.  The Force Quit Applications window says that my system has run out of application memory. 

 

When the computer eventually unfreezes after the restart, it runs fine for a while then just suddenly stops working when Safari freezes up.  It has done it when I am on Safari surfing the internet or when it is in sleep mode.  Doesn't matter. 

 

One other thing, lately partial images show up on the screen and then disappear.  Pixelized images from somewhere else but my desktop.  Makes me feel like the hard drive is getting ready to crash.

 

Wondering what could be hogging the memory? Web Content?  How do I fix it so I can use my computer without having to restart it several times a week?  Thanks for your help.

 

HotHunt

 

Screen Shot 2016-04-04 at 11.55.49 AM.png

iMac, OSX v10.9.5

Posted on Apr 4, 2016 11:13 AM

by theratter,Solvedanswer
theratter theratter
Level 4 (3,917 points)
Desktops
A:

How much memory do you have installed? The image you posted shows nothing about what is using memory and how much. For that you need to use Activity Monitor.

Posted on Apr 4, 2016 11:25 AM

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Q: My iMac Freezes-Up When Using Safari (No application memory)

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  • by theratter,

    theratter theratter Apr 4, 2016 8:42 PM in response to HotHunt
    Level 4 (3,917 points)
    Desktops
    Apr 4, 2016 8:42 PM in response to HotHunt

    I saw nothing in your Activity Monitor suggesting that Trusteer was causing a problem for you. It has been known to cause some problems for some users. Your bank may require it in order to verify you are a legal customer for access to the bank's private data. Before you trash it please check whether it is something the bank requires. I think Mr. Davis may be incorrect in his assessment.

     

    If you cannot find the uninstaller then you could download the freeware, Easy Find, to locate the files that need to be removed. The places you need to search include:

     

    1. /Home/Library/Applications Support/ folder. Check if the application has created a folder then delete the folder that's in the Applications Support folder. 
    2. Applications may install a startupitem or a Log In item.  Startupitems are usually installed in the /Library/StartupItems/ folder or the /Home/Library/StartupItems/ folder.  Log In Items are set in the Users & Groups preferences.  Open it inSystem Preferences, then click on the LogIn Items tab.  Select the item from the list and click on the Delete [-] button to remove it.
    3. Some software use startup daemons or agents.  Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.


    For more information visit The XLab FAQs and read the FAQ on removing software.

  • by HotHunt,

    HotHunt HotHunt Apr 4, 2016 8:47 PM in response to theratter
    Level 1 (8 points)
    Desktops
    Apr 4, 2016 8:47 PM in response to theratter

    Well, I was able to uninstall Trusteer by downloading a new copy.  The uninstall file was inside it.  My bank is no longer affiliated with Trusteer and vice versa so it's not a an issue I guess.  Thanks for the advice.

     

    HotHunt

  • by theratter,

    theratter theratter Apr 4, 2016 8:49 PM in response to HotHunt
    Level 4 (3,917 points)
    Desktops
    Apr 4, 2016 8:49 PM in response to HotHunt

    Good. You can dump it, then.

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