Q: Apple warning to call 877-398-5247 is not safe to accept?
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Apr 4, 2016 1:07 PMby Carolyn Samit,It's a scam .. do not call that number.
You're right to report the issue so other Safari users are aware.
Unfortunately, these scams have being going on for years.
If you have not done so yet, delete your Safari history and website data in Safari > Preferences > Privacy
Then quit and relaunch Safari.
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Apr 4, 2016 1:07 PMby Allan Eckert,Posting here is not the place to let Apple know.
Instead try posting at the link provided on this site, http://www.apple.com/legal/more-resources/phishing/
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Apr 5, 2016 3:48 PMby Paulyson,The issue was addressed on our local news station tonight so the scammers must be pretty busy even calling people. As far as clicking on a link to report it to Apple's legal department I don't trust that idea from a total stranger anymore than the scammers. I'm sure Apple picked up on it by now. Paulyson
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Apr 5, 2016 3:56 PMby ChitlinsCC,My 89 year-old Mother has gotten 3-4 "robocalls" (automatic dialers that when someone picks up a person comes on the phone) about a danger to her Windows computer (good bet that there IS one in any household) = there are no Windoze pooters on the premises - plus... how in the world could they KNOW?
Common sense
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Apr 5, 2016 4:01 PMby IdrisSeabright,ChitlinsCC wrote:
My 89 year-old Mother has gotten 3-4 "robocalls" (automatic dialers that when someone picks up a person comes on the phone) about a danger to her Windows computer (good bet that there IS one in any household) = there are no Windoze pooters on the premises - plus... how in the world could they KNOW?
Common sense
I once kept one of those guys on the phone for a good ten minutes explaining that I didn't have a computer as they were the instruments of SATAN and how I feared for his immortal soul. It was hilarious.
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Apr 5, 2016 4:01 PMby pinkstones,Paulyson wrote:
The issue was addressed on our local news station tonight so the scammers must be pretty busy even calling people. As far as clicking on a link to report it to Apple's legal department I don't trust that idea from a total stranger anymore than the scammers. I'm sure Apple picked up on it by now. Paulyson
Why not? How else is Apple's legal department supposed to find out about these phishing scams if no one reports them? It's a valid link. It's not going to cause anything to be downloaded onto your computer and it's not a RickRoll. Yes, we're all strangers, but this is a technical support community for Apple users. What exactly do you think we do here, if not provide technical support?
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Apr 5, 2016 4:23 PMby ChitlinsCC,pinkstones wrote:
Paulyson wrote:
The issue was addressed on our local news station tonight so the scammers must be pretty busy even calling people. As far as clicking on a link to report it to Apple's legal department I don't trust that idea from a total stranger anymore than the scammers. I'm sure Apple picked up on it by now. Paulyson
Why not? How else is Apple's legal department supposed to find out about these phishing scams if no one reports them? It's a valid link. It's not going to cause anything to be downloaded onto your computer and it's not a RickRoll. Yes, we're all strangers, but this is a technical support community for Apple users. What exactly do you think we do here, if not provide technical support?
Because these desperadoes change phone numbers several times a day - as well as websites at least once daily if they a flat out scammers and have not been threatened by folks like ME or Meg
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Apr 5, 2016 8:59 PMby Paulyson,I have answered prank or bogus calls since the 1960s, but this was a break into my computer to alert me (like a tornado alert on the a tv screen) but this is my life's work on my computers and I have Apples because their security is outstanding. I had a few Microsoft fried before my Macs. That is why it astonished me.
How did they hack me? I didn't see any damage done when I went back on line because I had immediately clicked Safari off to get rid of them. I looked in the logs and Apple caught it. AT&T sends letters when an iPad is hacked and they prosecute the trespassers. I am sure Apple will also. These acts are not pranks. They are national security breaches and very highly punishable by law as they should be.
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Apr 5, 2016 9:05 PMby Paulyson,The best place to report security breaches is White House.gov and I generally do so. But I feel sure Apple already did this one. We have already have enough poverty due to stolen technology. We can't afford to loose the cyber war. It effects incomes for all Americans.
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Apr 5, 2016 9:26 PMby ChitlinsCC,It is what is called a Pop-Under or Pop-Over page - RansomWare is the con > User Tip > Phony "tech support" / "ransomware" popups and web pages
You have NOT been hacked, but the website may have been or be in cahoots
They are invoked by a page that you visit that has a javascript "invisible button" painted all over the page = click anywhere and SIRENS, WARNING Will Robinson, etc.
What browser do you use? I use Firefox and have a popup killer that must be manually maintained by me - easier to kill the window myself and not return to the website
You can kill these by simply closing the page sometimes - others are more persistent requiring a Force Quit and further clean up to keep them from recurring
