scruffymuffy

Q: I cannot connect my ipad to my wifi

My ipad mini no longer connects to my wifi.  What can I do?

iPad Mini, iOS 9.2.1

Posted on Apr 4, 2016 5:11 PM

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Q: I cannot connect my ipad to my wifi

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Apr 4, 2016 5:13 PM in response to scruffymuffy
    Level 9 (59,808 points)
    iPhone
    Apr 4, 2016 5:13 PM in response to scruffymuffy

    What happens when you try? See this support document for Wi-Fi connection troubleshooting.  If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

  • by elcpu,

    elcpu elcpu Apr 4, 2016 5:25 PM in response to scruffymuffy
    Level 6 (16,265 points)
    Photos for Mac
    Apr 4, 2016 5:25 PM in response to scruffymuffy

    General suggestions for Wi-Fi issues, maybe one of them will help….

     

    1) Perform a Forced Restart:  Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart.

    2) Reset Network Settings:  Settings > General > Reset > Reset Network Settings. Rejoin the Network again.

    3) Reboot Router/Modem:  Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band).

    4) Change to Google's DNS:  Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

    5) Disable device prioritization on the router if this feature is available.

    6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

    7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

    8) Restore the Device (ask for additional for details if desired).

          https://support.apple.com/en-us/HT201252

    9) Go to an Apple Store for hardware evaluation.