iPhone SE Bluetooth issues
I have a new iPhone SE and have so far paired it to a 2014 BMW 328i and a 2011 Kia Optima and a 2015 Kia Santa Fe. In all cases, I have terrible quality bluetooth call reception... the audio while on a phone call is extremely scratchy and distorted.
If I pair an iPhone 6S to each of these vehicles (same iOS version - 9.3.1), I do NOT experience these issues and calls are clear.
When I use the iPhone SE to make phone calls outside of Bluetooth, I have no issues and calls are clear.
This bluetooth issue on my iPhone SE does NOT impact Bluetooth music streaming. Only sounds scratchy / distorted with phone calls.
Apple, so far, is blaming the vehicle manufacturers despite there being multiple vehicle models and brands involved.
BMW and Kia state this must be an Apple problem.
Apple Genius bar is absolutely no help -- they state they can't report "software issues" to Apple and are only able to replace bad iPhones.
I'm at a complete loss as to how to get this to Apple's attention so they can fix the issue.
For now, I don't know what to do. All I know is that Bluetooth audio is very important to me in California since it is illegal to use your phone except in a hands free manner.
Anyone know how we can get this information to someone at Apple that can actually do something about it?
Robert