iPhone SE Bluetooth issues

Hello,

I live in France and I´ve got the same problem with a Volswagen Golf 6 and à Audi A1. My previous iPhone 5C had no problems at all.

What makes Apple for its costumers ???

Are you a parrot or just like repeating yourself?

brettfromcoffs harbour wrote:

Are you a parrot or just like repeating yourself?

Just ignore, it's constant repeat.

I have been a user of an iPhone 4s which I consider a great product. Sooner this year I was considering renewing my phone, so I decided to buy iPhone SE 64 GB Space Gray which promised to be a great choice. I even bought it. Since it was not on stock, it delayed my delivery.

I started reading about the bluetooth issue, and there was no response to customers from Apple for days.

So I decided to cancel my purchase and go for a Galaxy A5 which is all I need and half the price.

I hope Apple does better quality tests before entering products into the market and do great products again as the iPhone 4s. By then, I will give it a try to Samsung.

I also have this issue with my aftermarket 2015 Alpine Headunit.

AT&T service.

Never had this problem with my 5s....

Bought an Iphone. Audio sounds blown out /overmodulated /heavily distorted on a regular bluetooth call in both cars HOWEVER, when I call some offices or stores on the bluetooth...sounds fine. Maybe audio issue is just cell phone to certain cellphones. Don't know. Anyway I returned the iPhone Se after 13 days. Picked up a new one the next day. This time tried I straight out of the box, no upgrade or restore to itunes, SAME audio issues. Phone is mostly unusable in vehicles on bluetooth. I have 2 days left to decide to take this 2nd purchase of the SE back for full refund. No word on a fix. Spent hours on the phone with Apple support ENGINEERING and they went through different settings with me on both vehicles (had vehicles coms updated in dealership again) and the iphone. Nothing works so far. However, leads me to believe they are still in the gathering info to identify the casue so they can figure a fix. Not sure if I want to wait in case they can't fix it....

grenadegage wrote:

Bought an Iphone. Audio sounds blown out /overmodulated /heavily distorted on a regular bluetooth call in both cars HOWEVER, when I call some offices or stores on the bluetooth...sounds fine. Maybe audio issue is just cell phone to certain cellphones.

There was an audio engineer that explained the effect....I may be wrong but think he called it "clipping."

But even with Beta solving the distortion problem for me, I have also noticed that BT call clarity in my 2014 GMC Denali for both my iP6 and my SE depends highly on the phone on the other end. When calling a landline, no problems. When calling a cell phone, the BT clarity deteriorates a bit, and if I'm calling another person on a BT handsfree kit, they have a tough time understanding me. Again, this is a separate issue from the distortion that most of us had.

The only help I'm getting is from people on this thread. I called Apple on April 19, and I was elevated to senior tech support. Since I was leaving the country the next day so he told me to call when I returned. He gave me a case number and his direct line in order to contact him. I called May 6 on a Friday and he was off so his voicemail said he would return my call Monday. I did not get a call Monday so I called back on Tuesday twice, then called on Wednesday. That 24 hour turnaround still has not taken place. I think I might have to try the beta that other folks on this link have found to be helpful. It is too late for me to return my phone. I am so disappointed in Apple, their tech-support and customer service used to be so good but it has really gone downhill. I'm sorry I switched over from my Samsung devices. This has been a very unsettling experience. I bought an iPad and an iPhone thinking I was getting The best technology had to offer. I've been very disappointed with the support I've received or rather have not received. There are many things about these two devices that I love, but when you can not get support for your devices, what good are they? By the way I tried online support as well and that was not any better, they actually said this was not a trending issue. Perhaps they should login to their own customer support pages.

I had the same problem but have now downloaded iOS beta 9.3.2 and the problem is solved.

sign in for the beta profile and download it to your phone and hey presto!! Hooray!

I'm nearing the 14 day window on my SE. Considering dumping it and getting a different phone. Will keep the SE that my dad uses since he doesn't use Bluetooth.

C'mon Apple. ROLL OUT A FIX! We spent a ton of money on two of these phones!

Apple's silence on this problem is deafening. I think the following is Apple's trouble shooting flowchart:

http://www.freeinfostuff.com/Flowchart/Drawing1.jpg

So what happens when Apple rolls out the real 9.3.2 (in 2 months) and the problem resurfaces for those of us that installed the beta?

😟

Would you say that it is completely solved, meaning that sound is on par with other phones? The reason that I ask is because for the first few days of installing "B***" the sound of BT calls was much better, but then after that it declined to an acceptable level.

Why would problem resurface? It shouldn't if Apple won't re-introduce any more issues with BT. As long as there are no regressions we should be fine.

Just received my new SE. Same issue. All my three blue tooths that worked fine with my 5 are now overmodulating and very annoying

Who do I advise at Apple this is an issue?

Welcome to the club 🙂 Just sit tight and wait for Apple to release software update. You can of course contact Apple, but don't know if/how they will be able to help you.