Q: iPhone SE Bluetooth issues
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Apr 13, 2016 6:55 AMby skierrob2,Denisamir,
Many of us have tried multiple phones including in my case an iPhone SE, an iPhone 6S and an iPhone 5.
The quality on the 6S and 5 are more than acceptable.
The quality on the SE is so bad you can't understand the other caller.
This has been noted several times in the thread. Trying to bash apple over a codec that is used by all iPhone devices is not the answer as if that was the case we would have issues with all iPhones and we don't.
This issue is exclusive to the iPhone SE.
Robert
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Apr 13, 2016 6:57 AMby alexpetra,I will make further tests to compare the voice quality, but it will take time (1-2 day maybe). I hear voice very distorted as soon, as the phone partner talks normal loudness. It gets worse as he raises volume. If the partner whispers its nearly normal/clear to understand.
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Apr 13, 2016 7:12 AMby denisamir,skierrob2,
are the quality OF VOICE CALLS on the 6S and 5 are more than acceptable?
Did you test it by yourself?
Again, I know exactly that BLUETOOTH VOICE CALLS on practically any new headphones works in 8bit MONO and has many noises!!
FastStream audio codec by CREATIVE is only way to make crystal clear sound for back channel. But FastStream codec is a property of CREATIVE LABS and iPhone SE doesn't have it for now and iPhone SE wouldn't have in future!
And also your headphones or CAR HEADPHONES doesn't have FastStream codec.
The 8bit mono voice quality may have different noises and time to time it can be less or more.
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Apr 13, 2016 7:28 AMby thecserko,Dear denisamir,
Please don't mess up this thread. What you are talking about has nothing to do with this issue and you are misleading other people. It is as simple as it is: the iPhone SE has bluetooth voice call quality problems.
I had all iPhones from the iPhone lineup so far, and experienced this problem few years back with one of them. Apple rolled out a small software update with new audio profiles for bluetooth speakerphones that solved the problem. Hope the solution will be similar this time too.
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Apr 13, 2016 7:35 AMby denisamir,skierrob2,
bad to hear it.... It will be difficult for apple to replace or repair all iPhones SE if it is not a software problem....
But the voice quality is a subject to debut and it will be very difficult for apple user to prove the problem to the shop or apple shop to return money....
But if you will wait to fix, your days to return will over.....
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Apr 13, 2016 7:34 AMby alexpetra,Yes, i think so. I use iphones for years and had no problem at all in understanding the caller with my differently BT headsets. Now its nearly not possibly to understand the caller. I switch my headset off at work, and in my car, i tell the caller to call me back later. That ist really embarrassing.
It is not an irrelevant software function, that maybe fixed in the future, which is acceptable. It is for me, any many others presumably, the most essential function to understand the caller :-)
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Apr 13, 2016 8:02 AMby grantfromhickory,You are correct, if it turns out it is a hardware problem your screwed and will have to spend alot of time and effort to get it replaced. Your best bet is to return the phone and use your old one or find another. I returned mine yesterday and the lady at Verizon said "oh it should work just like your 5s did, I have not heard of this problem" BS. Give me my $ back and reactivate my 5s. Now with my 5s back, life is back to normal and everything a-ok
IF you waiting and hoping its a software fix, I can guarantee you that the software fix will not be pushed out until after your return period has expired. Just an FYI
I personally think it is a hardware issue If you read the news articles everywhere they say that the SE if not selling well but if you try to get one through Verizon and elsewhere its over a months wait in order to purchase one. I think they are resourcing the part from another Vendor to fix the issue and there is a shortage of phones available until they can build the new phones with the right part.
