Q: iPhone SE Bluetooth issues

akordion wrote:

 

I am searching the inventory of Apple stores(T-Mobile stores as well) for SEs and it has been a week, since stores in 600+ miles radius received the stock.  Could it be that apple makes some changes to Bluetooth hardware and because of that there is a delay?

No, for 2 reasons. The problem has been fixed for those of us who have signed up for the Public Beta program, and since the introduction of Bluetooth 4.0, BT devices can get updated firmware via software upgrades. Under Bluetooth 1.0 to 3.0, the firmware in BT devices could not be upgraded in this manner.

Hello Ricko

Sorry that you have a very bad experience with your first Apple product. I working with Apple since nearly the beginning (1979).

In the mid 90 I had also a bad experience with some Apple Products, but after Steve Jobs came back to Apple in the late 90 I am a very happy user of Apple products, but after 2011 I am more and more disappointed.

First they killed the xserve (2011), then in 2014 they killed the power of the macmini to half of its mid 2012 performance. In the meantime they create a couple of new bug in their OS X. Everytime you contact you AppleCare protection plan for help, they try to tell you, you are the first user with a problem. But when you read the forums all over the world you read about all theses bugs. But official their are no bugs in Apple Products.

In the past they delete 3 threads in this Apple Support Communities because I blaming on the not documentated bugs.

Apple became to a company that their are blaming in their superb "1984" Ad. It hurts me that this company doesn't learn about mistake form the past and making one management mistake after another. It is time their will be a small revolution in the top management. Maybe then they will hear to their costumers and communicate their is an issue with the iPhone SE.

I hope the lose of 10% of it Market Capitalisation during the last 3 days bring them back to the realist business perspective.

Regards

Gérard

Hello

how can I check which version of BT does my care has? Is their a tool to read out my Car Device? I own a Car with BuiltIn BT Handfree set.

Gerard

Gerard Dirks wrote:

 

Hello

 

how can I check which version of BT does my care has? Is their a tool to read out my Car Device? I own a Car with BuiltIn BT Handfree set.

 

Gerard

There are really only two ways: 1)  if you are lucky you'll have a system information screen somewhere in your Settings menu, and if you are even luckier it might tell you which version of Bluetooth the built-in car system uses, or 2)  you can figure who the manufacturer of the infotainment unit was, and when it was built, and then contact the manufacturer. The manufacturer of the carkit is not the same as the car company, so good luck there.

The general rule is that the newer the car the better chance it has later BT technology, but that is not guaranteed, and even if it has BT 4.0 or later, that is not a guarantee of compatibility or that the automobile manufacturer will make a firmware upgrade available for better compatibility with BT 4.1 and 4.2. This is another thing that is so bad about Bluetooth.

Called Apple again today (my third call) talked to another senior advisor who said the issue is with the engineering team and they have no further information about when it will be fixed. He also said the engineering team is saddled with lot of high priority fixes which I interpret as 'Do not expect a fix any time soon'. I asked him why does'nt Apple publicly acknowledge there is a BT issue with SE phones and he had no answer. This is the last F###ing iPhone I will buy and I am also doing my best to tell everyone and his uncle not to buy another iPhone because of the crap they put out and not even caring to fix.

Everybody that works there is a "senior advisor" including the people who clean the offices, take it back

Ha!    It is funny that every "senior advisor" has a different answer.  When I was exchanging my phone(10 days ago) one of Apple employees did say that he read about Bluetooth issues on SE, but others... "Genius bar" - say "we never heard of Bluetooth issue on SE" and connect the phone to an iPad that has some audio testing software and the end results of course is "no issues found!"

A genius bar Pro is an advisor after a 3 weeks brainwash. Off course he doesn't know about any issue because he had learned "Apple make no mistakes", they a from god selected people, hollier as the pope!

Same for the senior adviser, he had only a 3 months brainwash!

Every issue I have, is not know by any person from apple. In the forums worldwide everyone talking about issues but apple know nothing, or better doesn't want to know about it. I have at this moment still 2 OS X issuess (keychain & smb) which are not solved for more then 2 1/2 years and a couple of OS Upgrades!!!

I think Apple should rename "genius bar" to something like "we will swap it out bar" or "never heard of bar".  To be honest there are some nice people that would really try to help, I had that couple of times, but there are some that don't try much, say there is no issue and don't offer any exchange or another resolution. I normally don't buy Apple phones, but I do use Macbook.  It is just iPhone SE's size, camera + 2 GB RAM and because of these specs I bought it(returned already)

I also had this issue while i was watching a football live streaming on this awesome website **** and my new iPhone SE ruined the football match and  i don't know if some had the issue of distortion and then disconnecting with live streamings or maybe it is the website but i have checked it with iPad the live streaming was fine but my new iPhone SE is really crappy in wireless,hoping to return it today and buy the 6s i have heard that it is fast and good with wireless stuff...Hope this helps everyone....

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Purchased SE today from Covent Garden store.

Paired with Mercedes and Bluetooth call quality is very poor- I mentioned this in store an apparently no one was aware of the issue.

Refunded and got my old 5S back!

Apple should fix this problem

Just got the SE and i can confirm that i have the bluetooth issue. My car is a Volkswagen Polo (2014), Radio Composition Media (Hardware 840, 6c00358698). No problem with music streaming... just during the calls. Hope in a fix soon... i'm loving this phone.

I had this issue for several days with my SE with static on the car speaker--so much that I could not hear the other person.  The call receiver said my voice was of good quality but I could not hear via the speaker connected to my car Bluetooth.  I tried several things including reset network, hard reboot, and restore. Nothing worked. Then I called Apple support and she suggested that I backup using iTunes and restore my SE. She said the Apple server would REPLACE my current IOS 9.3.1 version and then restore all my data and apps.  It seems to have corrected my issue of static on my 2015 Subaru Outback.  I've made several calls and the sound quality is SO much better.  It is possible that the technician may have set something related to my phone serial number that caused the service to reconfigure my SE IOS  rather than just image it back from my backup version.  Not sure but my phone call quality is much better.

It seems to be a "regular" restore of iOS via iTunes and then restore from backup.  Done this few times with different scenarios, nothing worked.

Just received 2 iPhone SE 64 GB phones yesterday. One was an upgrade from a 4S running 9.3.1. I was excited to get going...1st phone call over Bluetooth came in sounding like poop (exactly as described in this forum to be more helpful). I HOPE 9.3.2 fixes the issue...but then, I've been waiting FOREVER for Apple to step up and fix the issue with Safari locking up the GUI.