NicofromReza

Q: Ipod shuffle 4th Gen not recognized

Hello. My ipod shuffle 4th Gen seems to have somehow wiped itself. It shows up (on my PC running windows 7) as an "unknown device" and requests I direct it to a driver to repair. Is there somewhere I can find a device driver for a 4th gen ipod shuffle?

iPod shuffle

Posted on Apr 5, 2016 2:55 AM

Close

Q: Ipod shuffle 4th Gen not recognized

  • All replies
  • Helpful answers

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Apr 5, 2016 10:36 AM in response to NicofromReza
    Level 8 (38,720 points)
    Mac OS X
    Apr 5, 2016 10:36 AM in response to NicofromReza

    Installing iTunes provides all necessary "drivers" for iPods.  First, try installing the latest version of iTunes

     

    https://www.apple.com/itunes/

     

    Normally, you should install it (as an update) over your existing installation.  If that does not help, and your iPod continues to be not recognized properly by iTunes, shut down (power off) your computer and disconnect all USB devices.  You can leave standard USB keyboard/mouse connected, if used.  If your computer is a laptop, connect its power adapter so it's not running on battery power.  Put the shuffle's power switch in the OFF position.  Start up computer, run iTunes, and connect shuffle to a direct USB port on the computer, by itself.  Is there any difference from before?

     

    If the iPod continues to be not recognized by iTunes, please post back.