Q: iPod Touch won't connect to iTunes

My iPod Touch won't connect to iTunes. When I connect it to my laptop with the USB cable my laptop recognises it; the iPod starts charging and Windows 10 asks me if I want to open it to view files but it seems to treat it like a camera and just wants to know if I want to get images off it and onto the laptop.

I have made sure that I have the latest software updates on both the iPod and iTunes and thought this would correct the problem but iTunes still won't recognise my iPod as it never appears on the panel for me to sync things to it, etc.

How can I get my iPod to be recognised by iTunes again? It has only very recently stopped connecting.

iPod touch

Posted on Apr 5, 2016 5:23 AM

I have this question too

Q: iPod Touch won't connect to iTunes

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by D.Cohen,

D.Cohen Apr 5, 2016 5:25 AM in response to KarinP24
Level 6 (8,424 points)

Desktops

Apr 5, 2016 5:25 AM in response to KarinP24

If your computer won't recognise your iOS device, follow the steps suggested by Apple.
https://support.apple.com/en-us/HT204095
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by lllaass,Helpful

lllaass Apr 5, 2016 10:21 AM in response to KarinP24
Level 10 (190,692 points)

Apple Watch

Apr 5, 2016 10:21 AM in response to KarinP24
First:
iTunes: Fix iPhone or iPod Not Detected in Windows 10
next try
Apple Mobile Device USB Driver Missing
last
iPhone, iPad, or iPod not recognized in iTunes for Windows
- I would start with
Remove and reinstall iTunes and related software components for Windows 7 and later
- New cable and different USB port
Also see:
iPod not recognised by windows iTunes - ASC
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
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by KarinP24,

KarinP24 Apr 5, 2016 10:21 AM in response to lllaass
Level 1 (4 points)

iPod

Apr 5, 2016 10:21 AM in response to lllaass

Thank you SO much!

Your first step worked a treat
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Q: iPod Touch won't connect to iTunes

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by D.Cohen,

by lllaass,★Helpful

by KarinP24,

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by lllaass,Helpful