Q: HELP Cannot charge my macbook air

Hi

So my macbook air is almost new. Bought it a month ago and didn't use it a lot.

Today when i turned it on I realized that my battery percentage was 2%. It was weird so I switched a charger to charge it again, and

after 2 hour is still shows 2 %

And this is when I realized that it says " Battery is not charging "

I tried the shift control command combo but it didnt work.

Please help!!