If I walk into the apple store will they fix something for me for free? do I have to make an appointment?

If I walk into the apple store will they fix something for me for free? Or do I have to make an appointment?

It's something I could do at home for free, but it's not working here so if I go to the apple store, I want to know if they can do it for free.

iPhone 4S, iOS 7.1.2

Posted on Apr 5, 2016 10:48 AM

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3 replies

Apr 5, 2016 10:51 AM in response to Peanut-erp

Peanut-erp wrote:


If I walk into the apple store will they fix something for me for free? Or do I have to make an appointment?

It's something I could do at home for free, but it's not working here so if I go to the apple store, I want to know if they can do it for free.

Better to make an appointment with the Genius Bar otherwise you'll be waiting.


As far as for free, I can't answer that as we don't work for Apple, they'll tell whether or not it will be free when you take it in.

Apr 5, 2016 10:51 AM in response to Peanut-erp

It is a good idea to make an appointment, as not all Apple Stores have the ability to handle walk-in problems with the Genius Bar.


As far as whether they will fix something for free, it depends on what you are referring to, and stating it is something you could do at home makes the issue even more difficult to answer. Diagnosis of your device is done at no cost, but depending on the problem, it could involve a cost. You need to indicate what needs to be done.


How about taking the time to ask your question, describe your problem, and people could probably do a better job at answering your question.

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If I walk into the apple store will they fix something for me for free? do I have to make an appointment?

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