My new computer starts but before opening it stops and the desktop i black and there is a circular round symbol, Whats wrong?
MacBook Pro with Retina display
Is it one of these screens?
About the screens you see when your Mac starts up - Apple Support
maybe this:
Prohibitory symbol
When you see a circle with a slash symbol instead of the Apple logo, it means your Mac couldn't find a valid System Folder to start up from.
If you're using your Mac at a school or business, it might be trying to start from the wrong version of OS X. Contact your IT department for more help.
If this is your personal Mac, try reinstalling OS X by using OS X Recovery.
You can also call Apple since yo have 90 days of free telephone support
Yes ! This is the symbol.
It is my business computer. Maybe I have to start the computer in my office in connection with my business server. I will check with my computer staff!
Thank you
If you are a bit savvy you could hold down Command-V during startup to get into "verbose" mode How to start up your Mac in single-user or verbose mode - Apple Support and tell us what the last few lines of text (if any) say before it stops working.
My new computer starts but before opening it stops and the destop i black and there is ac circular round symbol, Whats wrong?
