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hollyfromcharlestown

Q: mid2015 macbook pro shuts down

MBP shuts down at least once a day.  This is the error report I receive.  It does come right back on with what seems to be no problems. 

 

Any thoughts or suggestions?

 

thanks so much

 

Anonymous UUID:       607452CC-DC3E-C0D0-959F-96F84483FCEC

 

Tue Apr  5 17:26:23 2016

 

*** Panic Report ***

panic(cpu 2 caller 0xffffff800d816df2): Kernel trap at 0x000000a0000000f8, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x000000a0000000f8, CR3: 0x00000003b51310c7, CR4: 0x00000000001627e0

RAX: 0xffffff8036e27800, RBX: 0xffffff802e518000, RCX: 0x0000000000000001, RDX: 0x7fffffffffffffff

RSP: 0xffffff81fe583b78, RBP: 0xffffff81fe583bc0, RSI: 0x0000000000000002, RDI: 0xffffff803a309000

R8:  0x00000000000002ac, R9:  0xffffff8011a46148, R10: 0x0000000000000000, R11: 0xffffff803d517a50

R12: 0xffffff800df12f48, R13: 0xffffff800de29750, R14: 0xffffff803a309000, R15: 0xffffff8036c3a700

RFL: 0x0000000000010282, RIP: 0x000000a0000000f8, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x000000a0000000f8, Error code: 0x0000000000000010, Fault CPU: 0x2

 

Backtrace (CPU 2), Frame : Return Address

0xffffff81fe583820 : 0xffffff800d72ad21

0xffffff81fe5838a0 : 0xffffff800d816df2

0xffffff81fe583a60 : 0xffffff800d833ca3

0xffffff81fe583a80 : 0xa0000000f8

0xffffff81fe583bc0 : 0xffffff7f8f713a68

0xffffff81fe583c00 : 0xffffff7f8f722b95

0xffffff81fe583c30 : 0xffffff7f8f714479

0xffffff81fe583c50 : 0xffffff7f8f7796a8

0xffffff81fe583c70 : 0xffffff7f8f7142dc

0xffffff81fe583ca0 : 0xffffff7f8f7226a1

0xffffff81fe583d00 : 0xffffff800dcb65d1

0xffffff81fe583d50 : 0xffffff800dcfde02

0xffffff81fe583dc0 : 0xffffff800d7e17de

0xffffff81fe583e10 : 0xffffff800d72ef8c

0xffffff81fe583e40 : 0xffffff800d7139f3

0xffffff81fe583e90 : 0xffffff800d72429d

0xffffff81fe583f10 : 0xffffff800d80231a

0xffffff81fe583fb0 : 0xffffff800d8344c6

      Kernel Extensions in backtrace:

         com.apple.iokit.IOAcceleratorFamily2(156.16)[1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7f8f6f8000->0xffffff7f8f766fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[70B4F2BF-8785-326D-8B1D-D62BD4B2068A]@0xffffff 7f8df24000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f8dffe000

         com.apple.driver.AppleIntelHD5000Graphics(10.0.6)[88C45C9D-E631-3130-99D0-EDCC8 38563FF]@0xffffff7f8f775000->0xffffff7f8f7d4fff

            dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7 f8e701000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[70B4F2BF-8785-326D-8B1D-D62BD4B2068A]@0xffffff 7f8df24000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f8dffe000

            dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7f8f6f8000

 

BSD process name corresponding to current thread: com.apple.WebKit

 

Mac OS version:

14F1713

 

Kernel version:

Darwin Kernel Version 14.5.0: Mon Jan 11 18:48:35 PST 2016; root:xnu-2782.50.2~1/RELEASE_X86_64

Kernel UUID: A503418E-2182-3864-AEA5-79374A30A241

Kernel slide:     0x000000000d400000

Kernel text base: 0xffffff800d600000

__HIB  text base: 0xffffff800d500000

System model name: MacBookPro11,4 (Mac-06F11FD93F0323C5)

 

System uptime in nanoseconds: 14084913864445

last loaded kext at 4524784634: com.apple.driver.AppleWWANSupport1 3.0.0 (addr 0xffffff7f8e730000, size 45056)

last unloaded kext at 147899603197: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8fc00000, size 8192)

loaded kexts:

com.displaylink.driver.DisplayLinkDriver 2.2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.driver.AppleTopCaseHIDEventDriver 67

com.apple.driver.AppleUSBTopCaseDriver 67

com.apple.driver.AppleUSBCardReader 3.5.5

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.AGPM 110.19.6

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

com.apple.driver.AppleHDA 272.18.3

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelHD5000Graphics 10.0.6

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleHV 1

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleCameraInterface 5.36.0

com.apple.driver.AppleIntelFramebufferAzul 10.0.6

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.driver.AppleHIDKeyboard 176.2

com.apple.driver.AppleMultitouchDriver 264.6

com.apple.iokit.IOUSBHIDDriverPM 710.4.7

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.DspFuncLib 272.18.3

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOBluetoothFamily 4.3.6f3

com.apple.iokit.IOSurface 97.4

com.apple.driver.AppleHDAController 272.18.3

com.apple.iokit.IOHDAFamily 272.18.3

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.10.25

com.apple.AppleGraphicsDeviceControl 3.10.25

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.CoreStorage 471.30.1

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 398

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookPro11,4, BootROM MBP114.0172.B06, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.29f24

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0256G, 251 GB

USB Device: Internal Memory Card Reader

USB Device: USB3.0 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: USB2.0 Hub

USB Device: E1659Fwu

USB Device: Dell USB Keyboard

USB Device: HP LaserJet 1020

USB Device: Lenovo USB Optical Mouse

Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

MacBook Pro (Retina, 15-inch, Mid 2015), OS X Yosemite (10.10.5)

Posted on Apr 5, 2016 3:35 PM

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Q: mid2015 macbook pro shuts down

  • All replies
  • Helpful answers

  • by OGELTHORPE,Helpful

    OGELTHORPE OGELTHORPE Apr 6, 2016 5:57 AM in response to hollyfromcharlestown
    Level 9 (52,113 points)
    Mac OS X
    Apr 6, 2016 5:57 AM in response to hollyfromcharlestown

    Disconnect all of the peripheral devices.  Do the panics stop?

     

    https://support.apple.com/en-us/HT200553

     

    Ciao.

  • by Linc Davis,

    Linc Davis Linc Davis Apr 5, 2016 4:25 PM in response to hollyfromcharlestown
    Level 10 (207,926 points)
    Applications
    Apr 5, 2016 4:25 PM in response to hollyfromcharlestown

    That kind of panic may be caused by a bug in OS X. I suggest that you upgrade to the current version ("El Capitan") in the App Store and see whether the panics stop.

    Before upgrading, please check that all your most important third-party software is up to date and compatible with the current OS X. Very old versions of Microsoft and Adobe products, for example, may not be compatible. The developer's website is the best source for that information.

    Incompatible third-party software causes almost all problems with OS X upgrades.

    Finally, back up all data, and be sure you know how to restore if you don't like the results of the upgrade.

    If you have a spare storage device with enough capacity, you can copy the startup volume to it in Disk Utility, then start up from it and upgrade. Then, if you don't like the results, all you have to do is change the setting in the Startup Disk preference pane and restart.

  • by hollyfromcharlestown,

    hollyfromcharlestown hollyfromcharlestown Apr 6, 2016 5:58 AM in response to OGELTHORPE
    Level 1 (8 points)
    Notebooks
    Apr 6, 2016 5:58 AM in response to OGELTHORPE

    Thanks i'll give this a try.  i've had everything connected for months - not sure why the trouble now.   hope it works!