Q: i cannot get i message to work on my iphone 5c

jill.malc84 wrote:

 

Hi

My boyfriend gave me his iphone 5c a few days ago. I put my sime card in and set it through my old itunes account, that I had a few years ago. I have not been able to get the i message to activate at all. I have tried a number of things with out any luck. Any help would be appreciated.

 

Jill

If you get an error when trying to activate iMessage or FaceTime - Apple Support

Did your boyfriend do this What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support  before giving it to you?