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Apr 7, 2016 10:54 AM in response to Chipsy70by brenden dv,Hi Chipsy70,
Thanks for using the Apple Support Communities! I'm sorry to hear that you are having these issues with your iPad. I'm a bit unclear on exactly what you are seeing or what process you are following, but if you have forgotten your passcode and/or want to restore your iPad to factory settings, you may find the following articles helpful:
If you have already done a factory restore and are being prompted for an Apple ID in order to activate, your device may be Activation Locked. If that is the case, then this article may be more useful:
Find My iPhone Activation Lock - Apple Support
Regards
