icelandman

Q: i get a file symbol with a question mark when I power up

I am trying to give my daughter my MacBook Pro Retina (2013) so I am trying to get it to factory settings.  I tried reloading ElCapitan and it downloaded for half an hour and then said the download had failed.  This happened twice and now all I get is a file symbol with a question mark in it.  What do I do?

iMac, Mac OS X (10.7.4)

Posted on Apr 6, 2016 3:36 AM

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Q: i get a file symbol with a question mark when I power up

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