Hi rkaufmann87.
Report info as follows:
EtreCheck version: 2.9.10 (261)
Report generated 2016-04-06 16:01:50
Download EtreCheck from https://etrecheck.com
Runtime 4:33
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Check files] link for help with unknown files.
Problem: Other problem
Description:
Computer keeps freezing
Hardware Information:ⓘ
iMac (21.5-inch, Late 2009)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information:ⓘ
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software:ⓘ
OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour
Disk Information:ⓘ
ST31000528AS disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh New Imac HD (disk0s2) / : 999.21 GB (595.09 GB free)
Recovery HD (disk0s3) /Volumes/Recovery HD [Recovery]: 650 MB (128 MB free)
HL-DT-ST DVDRW GA11N ()
USB Information:ⓘ
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Card Reader
LaCie P'9223 Mobile Drive
Fitbit Inc. Fitbit Base Station
Hewlett-Packard HP LaserJet Professional P1102
Brother MFC-J6510DW
Gatekeeper:ⓘ
Mac App Store and identified developers
Unknown Files:ⓘ
/Library/LaunchAgents/.SM.gul.com.brother.LOGINserver.plist (hidden)
/Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server
/Library/LaunchAgents/.SM.gul.com.epson.ecrp.launcher.plist (hidden)
/Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp
/Library/LaunchAgents/.SM.gul.com.epson.ews.launcher.plist (hidden)
/Applications/Epson Software/Epson Web Support.app/Contents/MacOS/Epson Web Support -NAV:AGNT
/Library/LaunchAgents/.SM.gul.com.rim.BBAlbumArtCacher.plist (hidden)
/Library/Application Support/BlackBerry/RimAlbumArtDaemon
/Library/LaunchAgents/.SM.gul.com.rim.BBLaunchAgent.plist (hidden)
/Library/Application Support/BlackBerry/BBLaunchAgent.app BBLaunchAgent
/Library/LaunchDaemons/.SM.gul.com.adobe.fpsaud.plist (hidden)
/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
/Library/LaunchDaemons/.SM.gul.com.microsoft.office.licensing.helper.plist (hidden)
/Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
/Library/LaunchDaemons/.SM.gul.com.rim.BBDaemon.plist (hidden)
/Library/Application Support/BlackBerry/BBDaemon
8 unknown files found. [Check files]
Kernel Extensions:ⓘ
/Applications/Parallels Desktop.app
[loaded] com.parallels.kext.hypervisor (11.1.3 32521 - SDK 10.9 - 2016-02-26) [Support]
[loaded] com.parallels.kext.netbridge (11.1.3 32521 - SDK 10.9 - 2016-02-26) [Support]
[loaded] com.parallels.kext.usbconnect (11.1.3 32521 - SDK 10.9 - 2016-02-26) [Support]
[loaded] com.parallels.kext.vnic (11.1.3 32521 - SDK 10.9 - 2016-02-26) [Support]
/System/Library/Extensions
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0 - 2016-04-06) [Support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74 - 2016-04-06) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74 - 2016-04-06) [Support]
System Launch Agents:ⓘ
[not loaded] 7 Apple tasks
[loaded] 154 Apple tasks
[running] 65 Apple tasks
[killed] 12 Apple tasks
12 processes killed due to insufficient RAM
System Launch Daemons:ⓘ
[not loaded] 46 Apple tasks
[loaded] 149 Apple tasks
[running] 83 Apple tasks
[killed] 10 Apple tasks
10 processes killed due to insufficient RAM
Launch Agents:ⓘ
[running] .SM.gul.com.brother.LOGINserver.plist (hidden) (2011-09-22) [Support]
/Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server
[running] .SM.gul.com.epson.ecrp.launcher.plist (hidden) (2010-08-10) [Support]
/Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp
[loaded] .SM.gul.com.epson.ews.launcher.plist (hidden) (2010-01-07) [Support]
/Applications/Epson Software/Epson Web Support.app/Contents/MacOS/Epson Web Support -NAV:AGNT
[running] .SM.gul.com.rim.BBAlbumArtCacher.plist (hidden) (2012-02-08) [Support]
/Library/Application Support/BlackBerry/RimAlbumArtDaemon
[running] .SM.gul.com.rim.BBLaunchAgent.plist (hidden) (2012-02-08) [Support]
/Library/Application Support/BlackBerry/BBLaunchAgent.app BBLaunchAgent
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-01-14) [Support]
[running] com.brother.LOGINserver.plist (2011-09-22) [Support]
[running] com.epson.ecrp.launcher.plist (2010-08-10) [Support]
[loaded] com.epson.ews.launcher.plist (2010-01-07) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-06) [Support]
[running] com.rim.BBAlbumArtCacher.plist (2012-02-08) [Support]
[running] com.rim.BBLaunchAgent.plist (2012-02-08) [Support]
Launch Daemons:ⓘ
[loaded] .SM.gul.com.adobe.fpsaud.plist (hidden) (2012-10-29) [Support]
/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
[loaded] .SM.gul.com.microsoft.office.licensing.helper.plist (hidden) (2011-03-10) [Support]
/Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
[running] .SM.gul.com.rim.BBDaemon.plist (hidden) (2012-02-08) [Support]
/Library/Application Support/BlackBerry/BBDaemon
[loaded] com.adobe.fpsaud.plist (2016-03-19) [Support]
[running] com.fitbit.galileod.plist (2015-10-30) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-06) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]
[running] com.rim.BBDaemon.plist (2012-02-08) [Support]
User Launch Agents:ⓘ
[loaded] com.adobe.ARM.[...].plist (2009-11-13) [Support]
[loaded] com.adobe.ARM.[...].plist (2013-07-04) [Support]
[running] com.amazon.music.plist (2015-02-16) [Support]
[failed] com.apple.SafariBookmarksSyncer.plist
[running] com.hp.printerAgent.plist (2010-04-14) [Support]
User Login Items:ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
iTunesHelper UNKNOWN (missing value)
AirPort Base Station Agent Application Hidden (/System/Library/CoreServices/AirPort Base Station Agent.app)
Mac ScanAndSweep UNKNOWN (missing value)
iAntiVirus UNKNOWN Hidden (missing value)
TomTomHOMERunner Application Hidden (~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
Dropbox Application (/Applications/Dropbox.app)
Brother MFC-J6510DW Application (~/Library/Printers/Brother MFC-J6510DW.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
BlackBerry Device Manager Application Hidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
Director Docker Application (/Applications/Hewlett-Packard/HP Photo and Imaging Software/HP Photo and Imaging Director/Director Docker.app)
Other Apps:ⓘ
[running] com.brother.ControlCenter.86432
[running] com.brother.scanner.ica.99232.F923B0AD-0AF0-45CC-9884-5B1D4C416612
[running] com.brother.utility.NETserver.85792
[running] com.brother.utility.USBserver.85152
[running] com.fitbit.GalileoMenubar.79392
[running] com.getdropbox.dropbox.59872
[running] com.parallels.desktop.console.103392
[running] com.parallels.winapp.2402073e1dfbdc10fe7341f1865acc1e.8789a586001d4f0d8b091477a3 f3edec.141792
[running] com.tomtom.HOMERunnerApp.79072
[running] jp.co.canon.cijscannerregister.78432
[loaded] 392 Apple tasks
[running] 185 Apple tasks
[killed] 23 Apple tasks
Internet Plug-ins:ⓘ
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-01-14) [Support]
FlashPlayer-10.6: 21.0.0.197 - SDK 10.6 (2016-03-24) [Support]
QuickTime Plugin: 7.7.3 (2016-03-29)
AdobePDFViewerNPAPI: 11.0.15 - SDK 10.6 (2016-03-09) [Support]
Flash Player: 21.0.0.197 - SDK 10.6 (2016-03-24) [Support]
AdobePDFViewer: 11.0.15 - SDK 10.6 (2016-03-09) [Support]
Default Browser: 601 - SDK 10.11 (2016-03-29)
Silverlight: 4.1.10329.0 (2014-02-10) [Support]
AmazonMP3DownloaderPlugin101749: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 (2013-07-16) [Support]
JavaAppletPlugin: 15.0.1 - SDK 10.11 (2013-04-22) Check version
Safari Extensions:ⓘ
Quidco Cashback Reminder (2014-11-03)
OpenIE (2012-09-19)
3rd Party Preference Panes:ⓘ
Flash Player (2016-03-19) [Support]
Time Machine:ⓘ
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh New Imac HD: Disk size: 999.21 GB Disk used: 404.13 GB
Destinations:
GF LaCie [Local]
Total size: 999.86 GB
Total number of backups: 17
Oldest backup: 23/03/2016, 08:17
Last backup: 05/04/2016, 17:54
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 404.13 GB X 3)
Top Processes by CPU:ⓘ
85% SafariDAVClient
5% WindowServer
4% prl_vm_app
3% PrinterProxy(2)
3% kernel_task
Top Processes by Memory:ⓘ
680 MB prl_vm_app
565 MB kernel_task
356 MB com.apple.WebKit.WebContent(9)
188 MB SafariDAVClient
164 MB Safari
Virtual Memory Information:ⓘ
28 MB Free RAM
3.97 GB Used RAM (444 MB Cached)
50 MB Swap Used
Diagnostics Information:ⓘ
Apr 6, 2016, 03:07:34 PM Self test - passed
Apr 6, 2016, 09:11:24 AM /Library/Logs/DiagnosticReports/softwareupdated_2016-04-06-091124_[redacted].cp u_resource.diag [Details]
/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated
Apr 5, 2016, 09:24:09 AM /Library/Logs/DiagnosticReports/SafariDAVClient_2016-04-05-092409_[redacted].cp u_resource.diag [Details]
/System/Library/PrivateFrameworks/BookmarkDAV.framework/Helpers/SafariDAVClient
Apr 5, 2016, 09:18:29 AM /Library/Logs/DiagnosticReports/Microsoft Word_2016-04-05-091829_[redacted].hang
/Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Apr 5, 2016, 09:17:25 AM /Library/Logs/DiagnosticReports/Microsoft Excel_2016-04-05-091725_[redacted].hang
/Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Apr 5, 2016, 09:16:15 AM /Library/Logs/DiagnosticReports/Mail_2016-04-05-091615_[redacted].hang
/Applications/Mail.app/Contents/MacOS/Mail
