Ok, I am going to order a book from presto tomorrow. Ran out of time today. Here is my experience so far with presto: no phone support; they communicate through email and live chat support. they responded to my emails quickly and i spent 1 1/2 hours live chatting with them and they truly helped me upload the pdf, align text boxes, redo the cover and other things. Customer service very helpful. I have concerns regarding the book. There is no dust jacket which I would have liked. The text on the spine of the book cannot be centered ( as i would have preferred) but can be aligned to the top, bottom, or split. It looks like the pages will be cropped a bit and that is my real concern. i will report back once i receive the book, comparing the picture cropping in the pdf vs the actual book. fingers are crossed. the price seems much better than apple. In the past 3 weeks i have contacted a ton of printing companies and the tip i was given here about Presto by far seems like the best option so far. Oh and they print their company name and logo on the back of the book. you can remove the logo for an additional $10.00 or you can buy a lifetime membership for 100.00 and if you choose that option you can remove their logo on all books for no additional fee.