robe427
Level 1 (8 points)
iTunes

Q: The iPhone “ iPhone” cannot be used because it requires a newer version of iTunes. Go to www.itunes.com, etc. I am using the latest version of iTunes 11.4. iTunes syncs with my iPhone 5 perfectly, but I cannot sync hub's 5.

"The iPhone “ iPhone” cannot be used because it requires a newer version of iTunes. Go to www.itunes.com", etc. I am using the latest version of iTunes 11.4. iTunes syncs with my iPhone 5 (9.2.1) perfectly, but I cannot sync hub's iPhone 5 (9.3). iOS 10.6.8  iTunes 11.4

MacBook Pro (13-inch Mid 2010), Mac OS X (10.6.8)

Posted on Apr 6, 2016 8:36 PM

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robe427

Q: The iPhone “ iPhone” cannot be used because it requires a newer version of iTunes. Go to www.itunes.com, etc. I am usi ... more

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  • by sberman,Helpful

    sberman sberman Apr 6, 2016 9:03 PM in response to robe427
    Level 8 (41,177 points)
    Apr 6, 2016 9:03 PM in response to robe427

    robe427 wrote:

     

    I am using the latest version of iTunes 11.4.

    The problem is that the current version of iTunes is 12.3.3.  You have a very old OS X version which cannot be updated to this version of iTunes.

     

    Update your MacBook Pro to OS X El Capitan.

    Upgrade to OS X El Capitan - Apple Support

     

    Then you can use iTunes 12.3.3.

     

    You may say "my iPhone 5 works ...".  Don't think that way.  Use the current iTunes, and consider yourself lucky the iPhone 5 works with the obsolete iTunes.

  • by robe427,

    robe427 robe427 Apr 6, 2016 9:03 PM in response to sberman
    Level 1 (8 points)
    iTunes
    Apr 6, 2016 9:03 PM in response to sberman

    Thanks...I'll give it a try!

  • by sberman,

    sberman sberman Apr 6, 2016 9:08 PM in response to robe427
    Level 8 (41,177 points)
    Apr 6, 2016 9:08 PM in response to robe427

    Excellent.  Good luck.  You're taking quite a leap with OS X versions if your profile is correct (at the bottom of your original post).

     

    It says you're running OS X 10.6.8.  The current El Capitan is OS X 10.11.4.  So it's been about five years since your Snow Leopard version was current.

     

    You'll find some significant changes, such as a new Photos app (instead of iPhoto), the introduction of Notification Center, and iBooks now housing books instead of iTunes.

     

    Again, good luck.