ifonlyappleworked

Q: why wont apple delete an account upon request

HI despie requesting & requesting & being ignored as usual by Apple

 

I wish to delete my account and have any information delete by Apple, as since I had an apple account I have been bombarded with spam attacks on my card etc

 

I suggest this is illegal NOT to remove my details under the data protection act

 

"yes i was an apple user but now i am better"

iPhone 4S, iOS 8.4

Posted on Apr 6, 2016 10:58 PM

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Q: why wont apple delete an account upon request

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  • by seventy one,

    seventy one seventy one Apr 6, 2016 11:17 PM in response to ifonlyappleworked
    Level 6 (15,272 points)
    Peripherals
    Apr 6, 2016 11:17 PM in response to ifonlyappleworked

    You can't delete an account.   You just stop using it.   If you were able to delete it, anything you had bought would be lost to you, similarly with updates.

     

    You could edit your payment means and change to a different card.   It is very unlikely Apple is responsible for the attacks on your card.   If you feel you have a security problem contact iTunes security.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Apr 7, 2016 7:11 AM in response to ifonlyappleworked
    Level 6 (8,072 points)
    Notebooks
    Apr 7, 2016 7:11 AM in response to ifonlyappleworked

    Think of your Apple ID account like a Credit Card or bank account... it has records that Apple maintains just like those would. A bank would "close" your account, but still have records of your activity. No privacy issues at all.

     

    Your "bombardment" is on your EMAIL account that you just happened to use to create your account. STOP using and checking that email account and get another one = problem solved.

     

    Change your email address and password ON your current Apple ID > Change your Apple ID - Apple Support

    What to do after you change your Apple ID email address or password - Apple Support

  • by ifonlyappleworked,

    ifonlyappleworked ifonlyappleworked Apr 7, 2016 8:10 AM in response to ChitlinsCC
    Level 1 (4 points)
    Apr 7, 2016 8:10 AM in response to ChitlinsCC

    e point is:-

     

    I DONT want apple having any of my details

     

    .I am not stupid i unticked all i could straight away, but the damage was done, i am not talking about emails from Apple, my emai address was hacked

     

     

    I have never bought anything via iTunes, App store,  etc i dont have a iPhone, or any other Apple device anymore.

     

    So, I don't see the problem having my details deleted, as it is a legal right of mine, to request any data a company has to delete under the data protection act.

     

    No other company has ever made an issue out my requests, i take my personal .data extremely seriously (I suffered horrendous personal injury from identity theft etc) so i have good solid reason, but the fact remains there are laws for this

     

    I am not satisfied to just stop sing it, the only reason i am using my profile is to get it deleted.

     

    so pray tell whats wrong with that

  • by BobTheFisherman,

    BobTheFisherman BobTheFisherman Apr 7, 2016 8:15 AM in response to ifonlyappleworked
    Level 6 (15,609 points)
    Apr 7, 2016 8:15 AM in response to ifonlyappleworked

    Just as everything you post here can not be deleted, it will remain available and searchable forever. Whatever you post on or through the Internet remains available. Corporations keep customer records. If you don't want your information to be kept by a corporation have your lawyers take it up with the corporation. If you do not want your data you post online to remain available stop using the Internet. What you have already posted will remain.

     

    There is nothing we users can do with respect to corporate policy.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Apr 7, 2016 10:13 AM in response to ifonlyappleworked
    Level 6 (8,072 points)
    Notebooks
    Apr 7, 2016 10:13 AM in response to ifonlyappleworked

    From > Apple Support Communities Use Agreement

    ...

    2.10 - License to Use Submission. By sending a Submission to the Site you agree to grant Apple a perpetual, royalty-free, non-exclusive worldwide right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, make available to the public, and exercise all copyright and publicity rights with respect to the Submission. If you do not want to grant to Apple the rights set out above, do not send your Submission to the Site.

    ...

    [ emphasis is mine ]

  • by rccharles,

    rccharles rccharles Apr 7, 2016 1:21 PM in response to ifonlyappleworked
    Level 6 (8,516 points)
    Classic Mac OS
    Apr 7, 2016 1:21 PM in response to ifonlyappleworked

    While you cannot delete you apple id, you can change all the data to non-sense. You can delete your credit card information.

     

    I would expect Apple to keep a log of all changes.  I do not know.

     

    To do more, get a lawyer as suggested above.

     

    R

  • by babowa,

    babowa babowa Apr 7, 2016 4:52 PM in response to ifonlyappleworked
    Level 7 (32,217 points)
    iPad
    Apr 7, 2016 4:52 PM in response to ifonlyappleworked

    It's a legal requirement - Apple is required to keep records; it would be illegal not to. As suggested, simply change the info to nonsense such as an email address of "name@email.com" (I use that quite often).

     

    And your spam attacks are simply caused by people who stole/hacked into yours or your friend's email contacts - that happens many times daily. That has unfortunately become part of the internet. Close the email account and create a new one.