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Apr 8, 2016 4:23 PM in response to jermainefromliverpoolby jeremy_v,Hi Jermaine,
Thank you for participating in the Apple Support Communities.
If you don't know the Restrictions passcode for your iPhone (or the passcode to unlock the device), you can use the steps in the article below to erase it:
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled.
For more help with Restrictions, see Use Restrictions on your iPhone, iPad, and iPod touch.
Sincerely.
