HT201352: Get the latest version of iTunes
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Apr 7, 2016 5:13 AM in response to gjccpaby Kenichi Watanabe,If the iPod nano is not ON, it won't be recognized. Are you saying that the iPod's screen does not come ON at all when connected to power?
To rule out a faulty USB docking cable that does not connect for power, try a different cable.