Nich84
Level 1 (8 points)
Apple Pay

Q: Apple ID required in settings

Every time I try to set up Apple Pay it says Apple ID required in settings I click on settings and it just takes me back to the home screenimage.png

iPhone 6, iOS 9.3.1

Posted on Apr 7, 2016 12:22 PM

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Nich84

Q: Apple ID required in settings

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  • Helpful answers

  • by theratter,

    theratter theratter Apr 7, 2016 12:28 PM in response to Nich84
    Level 4 (3,917 points)
    Desktops
    Apr 7, 2016 12:28 PM in response to Nich84

    It means you need to Tap Settings > iCloud > Your name > Enter your Apple ID and password. You need to use the Settings app on your main screen, not in the program.

  • by Nich84,

    Nich84 Nich84 Apr 7, 2016 12:33 PM in response to theratter
    Level 1 (8 points)
    Apple Pay
    Apr 7, 2016 12:33 PM in response to theratter

    it also does the same thing when I go to settings icloud once I click on my name and it sends me back to the home screen as well.

  • by theratter,

    theratter theratter Apr 7, 2016 12:38 PM in response to Nich84
    Level 4 (3,917 points)
    Desktops
    Apr 7, 2016 12:38 PM in response to Nich84

    It does not pop up a dialog requesting that you enter your password? Is this your device or did you buy it second-hand? You may have a problem requiring that you restore your device. See:

     

    Have you tried any troubleshooting?

     

    1. Restart:  Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple  logo appears.
    2. Reset:  Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
    3. Restore:  Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory