Jem20

Level 1 (8 points)

Q: New security upgrade will not download on MacBook Pro

New upgrade will not download on MacBook Pro

MacBook Pro, iOS 9.3.1

Posted on Apr 7, 2016 3:04 PM

I have this question too

Q: New security upgrade will not download on MacBook Pro

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by Carolyn Samit,

Carolyn Samit Apr 7, 2016 3:20 PM in response to Jem20
Level 10 (124,804 points)

Apple Music

Apr 7, 2016 3:20 PM in response to Jem20

Are you referring to v10.11 El Capiitan?

If so, make sure your Mac meets the requirements here > Upgrade to OS X El Capitan - Apple Support

If you are actually referring to the OS X v10.11.4 update (not the same as an upgrade), restart your Mac then try again.
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by Duane,

Duane Apr 7, 2016 3:18 PM in response to Jem20
Level 10 (124,018 points)

Apr 7, 2016 3:18 PM in response to Jem20

What OS is your MacBook Pro running? You can find this information by clicking the Apple icon in the menu bar and selecting "About this Mac"
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