Missesj

Q: screen on iphone 6 plus wont rotate during song playback


I discovered today that my iphone 6 plus doesn't rotate to landscape when I play a song.it does for youtube and on home screen, therefore lock screen is not enabled . I have switched from zoom back  to standard and reset settings. its up to date ios 9.3.1

iPhone 6 Plus, iOS 9.3.1

Posted on Apr 7, 2016 7:17 PM

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Q: screen on iphone 6 plus wont rotate during song playback

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  • by alex_h1,Helpful

    alex_h1 alex_h1 Apr 9, 2016 4:54 PM in response to Missesj
    Community Specialists
    Apr 9, 2016 4:54 PM in response to Missesj

    Hello Missesj,

    Thanks for using Apple Support Communities.

     

    I understand that you're expecting the "Now Playing" screen in the Music app to rotate in landscape orientation.  Some apps, like the Music app, don't rotate.  You can make sure the rotate function is working however by testing in another app, like Calculator:

     

    Check your settings and test with an app that rotates

    Some apps don't rotate. Some might use only portrait or landscape mode, or switch depending on the content. To test screen rotation, open the Calculator app that comes with your device. If the screen doesn't rotate when you rotate the device, try these steps:

    1. If you see Orientation Lock icon in Control Center in the status bar, Orientation Lock is on. To turn it off, swipe up from the bottom of the screen to open the Control Center, then tap Orientation Lock icon in Control Center.
      Orientation Lock
    2. If you have an iPhone 6 Plus or iPhone 6s Plus, turn off Display Zoom to rotate the Home screen.
    3. If you have an iPad with a Side Switch, turn the Side Switch on or off.

    Get more help

    If you checked your settings and your screen still doesn't rotate when you use an app that should rotate (like the Calculator app), follow these steps:

    1. Restart your iOS device.
    2. If the screen still won't rotate, contact Apple Support.

    If the screen doesn‘t rotate on your iPhone, iPad, or iPod touch

     

    Take care.

  • by Missesj,

    Missesj Missesj Apr 9, 2016 4:55 PM in response to alex_h1
    Level 1 (8 points)
    iPhone
    Apr 9, 2016 4:55 PM in response to alex_h1

    TThanks.  I'm disappointed this feature has been removed. was nice to scroll through album covers.

  • by adubbs801,

    adubbs801 adubbs801 Aug 19, 2016 3:21 PM in response to alex_h1
    Level 1 (4 points)
    Aug 19, 2016 3:21 PM in response to alex_h1

    Why though?  Why did Apple decide to remove this feature?  Does it cause an issue with the phone?  I have noticed this seems to be the case with most music playing apps on iPhones including Slacker Radio and Pandora.  The players will not rotate to landscape view.

     

    They have in the past however so why did it stop? I could be wrong, but Slacker radio does rotate on Android phones, at least it used to.

     

    This is a minor frustration, but very annoying and I am curious if there is a technical reason Apple does does not do this. 

     

    I would love to know.

    Aaron

  • by bryan.vance,

    bryan.vance bryan.vance Aug 19, 2016 4:24 PM in response to adubbs801
    Level 3 (869 points)
    iPhone
    Aug 19, 2016 4:24 PM in response to adubbs801

    I imagine it had to do with the Apple Music redesign of the music app.