Why don't I have a Live Photo button?

What do you see when you put it in Photo mode? Because Live Photos only work in Photo mode, not in Square mode.

Take and edit Live Photos - Apple Support

But according to the model number you supplied, you have an iPhone 6, and Live Photos only is available on 6S and later:

iPhone 6

Year introduced: 2014
Capacity: 16, 32, 64, 128 GB
Colors: Space gray, silver, gold
Model number on the back cover: A1549, A1586, A1589

Details: The display is 4.7 inches (diagonal). The front is flat with curved edges and is made of glass. The back is anodized aluminum. The Sleep/Wake button is on the right side of the device. The Home button has Touch ID. There's a True Tone LED flash on the back and a SIM tray on the right side that holds a "fourth form factor" (4FF) nano-SIM card. The IMEI is etched on the back cover.

See the tech specs for iPhone 6.

Cheers,

GB

Probably because you have a 6, no a 6s.

What does it say in Settings>General>About>Model?

What is your Model number? Settings>General>About>Model.

GB

yes I’m quite clear on that fact!

I’ve read all of the comments and responses and you were very clear on stating that you believe it’s only those two 6’s - however I am telling you for fact and with proof of pictures that i used to be able, with this phone, take Live Photos, look at live photos, and edit live photos.

- I no longer can after updating to 11.

- I can still look at Live Photos/ I can still play live photos/ i can still download and edit Live Photos /

- but I cannot take them anymore. the button is gone whether it’s on photo or square mode

and to make it clear here is me playing a live photo on the phone that is a 1549 iphone 6 now, after the pic above:

thanks for best wishes but you werent exactly much help. you asked me questions, told me i must be wrong and dont know what phone i purchased and then told me to physically take it to apple, the reason im on the forum trying to avoid the travel time. so thanks fior being

polite.

I don't know what else you are expecting. I provided you with the actual documentation from Apple indicating that your model phone does not have the Live Photos feature. Also, I still have not seen a screenshot of your device showing that the Live option is not available on the Photo screen.

Also, not sure what you think someone on this forum can do. You say you had it before, but your model does not support Live Photos, so there is not a lot anyone can do from a distance. You came to the forum, you received an answer, and you still feel that there is a problem. So, at this point you need to take in into Apple.

Sorry there is not a different answer, but there simply isn't.

Best regards,

GB

He probably has a iPhone SE

I have a 6S (verified in general settings/Help/about), but I do not have the Live Photo option. What do I need to do? Thank you.

What is your model number?

GB

6S and yes, the camera is in Photo mode. It’s a puzzlement!

I have an 6 S and in camera mode I have no live button in the middle why?

I have an iPhone 5s and as u can see I have the live photo button

i have an iPhone 6s plus i think....

model number MG5W2LL/A1549

i had live photo when i purchased phone and can still see them and play them. see first attachment:

thats me playing it really ght now. but after this current update to 11, there is no longer away to take them. the button is gone. ! see below:

no longer any icon to turn on or off. Now explain it. and theres your proof i have a completely functioning iphone that does have the proper hardware ect to be using live photos

This has nothing to do with what I believe, it is what Apple has clearly and unambiguously stated:

Take and edit Live Photos

Capture photos that come alive when you touch them. Then you can pick a different key photo, add a fun effect, edit your Live Photo, and share with your family and friends. All from your iPhone 6s and later.

From the article I posted above: Take and edit Live Photos - Apple Support

Also, you don't need a 6s or above to see Live Photos. I can see them on my iPhone 5s.

The screenshot you provided to show that the Live Photos button was not showing had the camera in the Square mode setting. So, that screenshot doesn't show anything since that button doesn't ever show up on that setting.

Your best bet at this point is to take the device to your nearest Apple Store. There is really nothing more I can provide remotely. I have provided the facts, and in this case, that is really all that I can do from here.

Best of luck,

GB

Live Photos requires iPhone 6S or 6S Plus. The iPhone 6 and 6 Plus do not have this feature.

http://www.apple.com/iphone/compare/