leeallenbl

Q: icloud music library is taking weeks to upload from itunes

I added several audio cd's to my itunes.  Some uploaded to my icloud music library immediately while others are not uploaded and it's been 3 weeks.  This same thing happened a couple of months ago when i added other audio cd's.  Eventually most of them uploaded.  They are all added as mp3.  in other devices,  when i choose a selection that has been added to itunes but not uploaded to icloud music library,  they show light grey in color and it says "ITEM NOT AVAILABLE This item can not be played"

 

im running iTunes 12.3.3.17

64 bit

Windows 10

Posted on Apr 8, 2016 7:40 PM

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Q: icloud music library is taking weeks to upload from itunes

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  • by judysings,

    judysings judysings Apr 10, 2016 7:32 AM in response to leeallenbl
    Community Specialists
    Apr 10, 2016 7:32 AM in response to leeallenbl

    Hi leeallenbl,

    I understand you are having trouble adding audio CDs to your iTunes Library and iCloud Music Library.  I believe the reason you are having the issue is that you are importing them as MP3's.  To test that theory, try changing the import settings in iTunes to a different format (AAC, WAV, etc.) and see if that resolves the issue.  This is done in iTunes Preferences in the General tab.  Click on the Import Settings button next to "When a CD is inserted."

    Add music from your own collection to your Apple Music library

    How Apple Music handles your uploaded songs

    • You can have up to 100,000 songs in your music library. Songs you purchased from the iTunes Store don't count against this limit.
    • Only songs under 200 MB or less than 2 hours are uploaded.
    • Songs that are encoded in ALAC, WAV, or AIFF formats will be transcoded to a separate temporary AAC 256 Kbps file locally, before they're uploaded. The original files aren't changed.
    • Songs that are encoded in AAC or MP3 formats must meet certain quality criteria to be matched or uploaded. 
    • Songs that contain DRM (Digital Rights Management) must be authorized for playback on your Mac or PC to be matched or uploaded.
    • Songs that you upload with iTunes won’t take up space on your devices, unless you save them to listen offline.

    Apple Music doesn't include a backup service. Be sure to back up your iOS devices, and your Mac or PC, so that you have a copy of your music and other information if your device is ever replaced, lost, or damaged.

    Take care,