Q: 6s Plus Touch ID Issue Fix
I recently bought a 6s Plus 128Gb iPhone. The phone works fine but I found sometimes the TouchID seems to deactivate and won't let me open the phone.
I looked at the forums and tried to find a solution but didn't really find an answer. I thought I should add another finger print just to see if it would let me in but the OS wouldn't even let me do this!
Long story cut short, I've found when the phone is connected to the charging cable the TouchID won't work. When I disconnect the phone from the charge cable the TouchID works fine.
I didn't have the same problem on my 5s and I don't know if it is an issue with 6, 6s or SE.
Hope this helps anyone else out there with a similar issue.
iPhone 6s Plus, iOS 9.3.1
Posted on Apr 8, 2016 11:42 PM
I found what the problem is.
Try to connect your phone to the pc with the USB cable, and try to charge it from your pc or laptop, even car and see if the ID touch works now.
The charger must be the original one, from the phone you bought. It it isn,t you can have this issue with the ID touch.
If it still persist with the USB Cable you should change it, and try another charger.
Posted on May 6, 2016 4:08 AM
