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User profile for user: Dayton Billy
Dayton Billy Author
User level: Level 1
8 points

Iphone 4s bricked forever '' Error update 4013 ''

Last week I leave my Iphone 4s charging the whole night and the next day when I tried to turn it on, my screen stucks on Apple Logo loop and keeps restarting while charging and died when I turn off my charger.

That day when i was so frustrating, I look it up on google everywhere on the sites for helps and finally got to the point where someone stated that I need to replace a new Battery because from what I thought it might be the battery problems for leaving my phone charged the whole night, so I decided to PURCHASE a new original Iphone 4s Battery, replaced it and when I turn it on, NOTHING WORKS.


I got to the point again where someone state to update my IOS 8.4 to the latest IOS 9.3, so I Install the latest Itunes on my laptop and exactly did the home button trick to boot it into where it shows Itunes Logo with a Cable and follow all the update/restore instructions from somewhere I read on google. It tooks me a few minutes to update/restore and suddenly, '' The iPhone could not be restored. An unknown error occur (4013)'' popped out. I look it up on google for the solution where got to the point someone state I have to do the update/restore on DFU Mode which doesn't work at all, also tried the second method to uninstall the Apple mobile support, Apple mobile driver, and all the apple stuff like Itunes and bonjour and reinstall it again and repeat the update/restore but it still left me on '' The iPhone could not be restored. An unknown error occur (4013)''. For a thought it might be the AVG Antivirus or the Firewall are blocking my Iphone from accessing the Apple Server so I've tried to disabled it and repeat the update/restore step, sadly nothing seems to work. On the other hand, my laptop cannot detect my IPhone 4S into recovery mode, it seems that my windows don't have the driver of the Apple Mobile device (Recovery Mode), my Windows 7 Professional was currently running the latest update and I've been looking for this solution but no answer. That's just a completely nightmare to me.

The next day I decided to spent some money on this to get it fix so I brought my bricked IPHONE 4S to the nearest repair store and they told me it can't be fix, well.. THANKS FOR THAT APPLE .

To this day,

I'm still stuck and keep doing research on how it fix it.


If anyone can help me fix this problem then your a genius, and will more than likely save me alot of money!


Thanks.

iPhone 4S, iOS 8.4.1

Posted on Apr 9, 2016 9:32 AM

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5 replies
User profile for user: deggie
deggie
User level: Level 10
167,177 points

Apr 9, 2016 9:38 AM in response to Dayton Billy

It may be the battery you put in it, Apple does not sell batteries to individuals so you do not have a "new, original" one. It could also be the cable or the IC. Since you decided to repair it yourself Apple no longer will have anything to do with your iPhone.


You might check with friends, user groups, etc. and try to find a reputable 3rd party repair site that can diagnose your phone, replace anything necessary, and install a good 3rd party battery.

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User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,347 points

Apr 9, 2016 9:40 AM in response to Dayton Billy

In your searches on Google, did you encounter this support document from Apple about error 4013? When you state you went to the nearest repair store, are you referring to Apple, or an Authorized Apple Service Provider? Are you located somewhere that they have Apple Stores? When you mentioned that you purchased a new original iPhone 4s battery, the only way to do that is if Apple does it. If you purchaesd a battery from somewhere and installed it yourself, then it is not an OEM device, and once you have done that, you have voided any post-warranty support from Apple. I've never seen something that recommends uninstall of mobile support, but you can remove and reinstall iTunes using this support document and then ensure you have the latest version installed. The latest version is 12.3.3. Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support


If you still cannot get it going on your own from there, you will need to find a competent 3rd party repair to help you with the device. Once you opened it and replaced the battery, your have ruined any chance you had for Apple's help. That is not something you can blame Apple for.

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User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,347 points

Apr 9, 2016 9:53 AM in response to Dayton Billy

Apple will test and diagnose your device even outside of warranty. If there is a problem with the phone, they can also replace it with an out of warranty replacement device which comes with its own warranty which is the same as the device you have and at a price significantly reduced from the cost of a new phone. However, once you have a 3rd party or you attempt repairs and replacements on the device like you have, then Apple will no longer service the device.


You need to do as deggie and I recommended and see if you can find a competent 3rd party. If not, then you will need to replace the phone.

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Iphone 4s bricked forever '' Error update 4013 ''

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