My iCloud Add-in for Outlook 365 on Windows 10 will not stay enabled.

I have the same issue. This was working but it looks like the latest iCloud update for Windows 10 broke things again. Now the iCloud Outlook add-in get disabled every time I start Outlook. None of the solutions that I've found by Googling (either for iCloud or Outlook) works. In the meantime, using my iPhone for contacts or calendar events is useless since Outlook acts as my master for both.

I have noticed that running Outlook in administrator mode allows the plugin to remain enabled but I shouldn't have to do this.

Apple, would you PLEASE fix this problem and properly test your updates so it doesn't keep happening?!??

Sweet Mother of God. After losing all my hair, I finally found a solution from digging around at http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outl ook-2013-keeps-disabling-icloud-add-in/5….

The solution:

1) Run Outlook AS ADMINISTRATOR.

2) Go to File > Options > Add-ins.

3) Click GO next to COM Add-ins.

4) Select the iCloud Outlook Addin and REMOVE it.

5) Close and restart Outlook AS ADMINISTRATOR.

6) Go back to File > Options > Add-ins.

7) Click GO next the COM Add-ins.

8) Click ADD and find APLZOD32.DLL on your machine.

9) Close and restart Outlook normally (NOT as administrator.)

Now my calendar is syncing properly.

Apple, are you reading this? Shouldn't your iCloud for Windows installer deal with this sort of issue??

The same thing is happening to me! It worked perfectly before in the past, but not now. I can’t have my mobile device not syncing with my office system. I have no control over my firms office system, but I can select my mobile device – I have been a loyal Apple products user, but this is hard to overcome. Does Apple read these post? I can’t believe there is not a fix for this?!

Thanks, Frosty.

Attempts to follow your fix resulted in the Outlook com add-in dialog hanging, timing out and then crashing Outlook.

Got around it by renaming the APLZOD032.DLL file first.

Then did 1 - 4 of your steps.

Then renamed the file back.

Then completed your steps from 5 on.

Seems to have stuck so far.

Thanks!

Worked for me too, only after renaming the DLL first. Thanks!

Start Menu -> regedit

Select: Computer/HKEY_CURRENT_USER/SOFTWARE/MICROSOFT/OFFICE/OUTLOOK/ADDINS - Apple.DAV.Addin -

Double click "LoadBehavior"

The value should be set to 3

Thank you!!!

I did steps 1 through 7 & now I can't find APLZOD32.DLL on my computer. Help!!

This was very helpful. It works great. Is there anyway to make the refresh button not be greyed out?

Brilliant solution - worked first time

Thanks