how do I setup ARD to work across the internet?
Greetings, and thanks in advance for any help provided.
I hope i didn't just waste $80 bucks.
I purchased ARD so that I could remotely access and help my elderly father with questions as he uses his iMac. - (it's now become impossible to help him over the phone - I need to see his screen for even the most minor question).
I'm in NorCal, he's in SoCal - I figured ARD was the product for me (maybe I should have read it was mainly for administering computers on the SAME network).
That said, in looking online, you tube, etc. it does appear I can configure ARD to work across the internet and access my Dad's computer - BUT, there certainly are not any clear instruction I can find on how to do that.
I need a laymans tutorial here. I have already had him enable remote management in settings - and I have ARD installed on my mac.
And that's where I'm stuck at.
Any help or pointer to a decent tutorial would be really appreciated!
THANK YOU!
iMac 24", 3.06 Ghz, 4GB SDRAM, Mac OS X (10.5.5), Maxtor 300GB external drive, iPhone 3G