HT202639: Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Learn about Connect to Wi-Fi on your iPhone, iPad, or iPod touch
ibntawfik
Level 1 (4 points)
Applications

Q: my wifi is too slow when apps updated

        my wifi is too slow when apps updated

iPhone 6s Plus, iOS 9.3.1

Posted on Apr 9, 2016 2:38 PM

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ibntawfik

Q: my wifi is too slow when apps updated

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  • Helpful answers

  • by elcpu,

    elcpu elcpu Apr 9, 2016 3:43 PM in response to ibntawfik
    Level 6 (15,946 points)
    Photos for Mac
    Apr 9, 2016 3:43 PM in response to ibntawfik

    General suggestions for Wi-Fi issues, maybe one of them will help….

     

    1) Perform a Forced Restart:  Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart.

    2) Reset Network Settings:  Settings > General > Reset > Reset Network Settings. Rejoin the Network again.

    3) Reboot Router/Modem:  Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band).

    4) Change to Google's DNS:  Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

    5) Disable device prioritization on the router if this feature is available.

    6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

    7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

    8) Restore the Device (ask for additional for details if desired).

          https://support.apple.com/en-us/HT201252

    9) Go to an Apple Store for hardware evaluation.