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Why does apple slow down old devices?

I am so upset with apple because i have an iPad 2 that i literally rarely ever used and is pretty much new but yet its so slow. This started after i updated my ipad i hadn't updated my iPad for about 2.5 years and then all of the sudden it just completely slowed down! I am a die hard apple fan i've had everything apple for about a decade because I thought and always believed that they made superior products. But now i am realizing that their products are not made to last! I am not the only one with this problem either my sister has a white apple macbook and same thing has happened to her! Her macbook is horribly slow and just a terribly laptop now she has only had it for about 3 years and it is literally worthless now. i don't get it apple! Why do you do this to your customers! You create nice products that only seemed to be temporary you are ripping us off! Why now i don't even want to buy an iPhone Im trying to look for alternatives! Please answer my question! Does anyone else have this issue with their apple products? This seems so suspicious! I even refuse to update my macbook air because i am afraid apple is going to slow it down!

iPad 2, iOS 9.3.1

Posted on Apr 9, 2016 4:56 PM

Reply
290 replies

Feb 14, 2017 7:51 AM in response to mattman2005

mattman2005 wrote:


Apple scales updates to older devices? Really? Where is your data on that? I understand telling a small lie, but geez dude.

Yes, of course they do. Older phones do not get all the same features that newer phones do.


From Apple's page on iOS 10:


  • Raise to wake is available on iPhone SE and iPhone 6s or later.
  • Rich notifications are available on iPhone 5s or later, iPad Pro, iPad Air or later, and iPad mini 2 or later.
  • Ride-booking extensions in Maps are supported on iPhone 5 or later.

http://www.apple.com/ios/ios-10/


Nightshift mode, which was added in iOS 9.3 (if I recall correctly) requires an iPhone 5S or later.


Accusing people of lying is very, very rude

Jan 20, 2018 10:44 PM in response to xanadufl

While your posts, as an Apple support community member are acceptable?

He does not make dumb political statements as part of his contribution.


You are ranting and making nonsensical statements. I doubt any Apple employee told you to buy a new phone to enjoy new iOS features. New hardware features perhaps, but not to make use of a new iOS which Apple makes efforts to keep backwards compatible for as long as technically possible.


I’m sure my accurate post discussing

Uh-huh. The processor throttling began a year ago with iOS 10,2,1.

User uploaded file

A Message to Our Customers - Apple (CA)

Feb 13, 2017 6:54 PM in response to mattman2005

There are not much you can do, but try these hammers:


Re-boot ipad.


Press and hold the Sleep/Wake button until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.

https://support.apple.com/en-us/HT201559


force power down if the above give you trouble.

Hold down both the Sleep/Wake button and the Home button. Ten seconds or more. Hold until the Apple logo appears.


more details on re-booting:

http://ipad.about.com/od/iPad_Guide/ss/How-To-Reboot-Your-iPad-Power-Off.htm


This these tips by MichelPM to improve performance:

https://discussions.apple.com/thread/7387532?answerId=29504169022#29504169022

https://discussions.apple.com/thread/7387532?answerId=29504311022#29504311022


Restore to factory settings by loading the latest version of ios that your machine will support:

1) Do a full backup of your device if needed. Twice is best -- cloud and computer.

https://support.apple.com/en-us/HT203977


2) Three ways of restoring your ipad. [ as easy as abc ]

2.a) "You can use iTunes to restore your iPhone, iPad, or iPod touch to factory settings and the latest version of iOS."

http://support.apple.com/kb/HT1414?viewlocale=en_US&locale=en_US

2.b) Be a little more insistent: "You can put your iOS device into recovery mode, then restore it using iTunes.:

http://support.apple.com/en-us/HT201263

3.c) At last resort you could consider DFU (Device Firmware Update). This could void your warranty.

http://www.imore.com/tip-put-iphone-ipad-dfu-mode

Mar 14, 2017 11:35 AM in response to TadWi

My wife's iPad 3 (64 GB model, 20 GBs of data storage left) is running well on iOS 9.3.5.

My iPad 2 runs fine on iOS 9.3.5, also.

There are some things you need to do to improve performance of newer iOS versions on older iDevices, thesse things don't affect overall regular iOS operations.

Many of these things, in my list, I implement on ALL of my iPads to get the fastest performance possible.

Maybe you should follow my link to improve your iPad 3 performance and perform most of these procedures to seemif your iPad 3 performance improves.

My wife has never complained about performance issues on her iPad 3 on iOS 9.3.5.j


Link to my iPad performance/optimisation user tips link.


https://discussions.apple.com/docs/DOC-10344


The majority of iPad 3 and 4 users aren't having the kind of issues you describe on iOS 9.3.5.

It's usually iPad 2 users who have been complaining about severe device slowdowns.


Good Luck to You!

Apr 14, 2017 3:13 PM in response to Mlaban2903

Mlaban2903 wrote:


I had the exact same issue with my iPad 2. It was working just fine and then all of a sudden it started running so slow to the point that it was useless. It happened around the time that the newer iPad was being released. I can see if it occurred gradually but it happened basically overnight. Something fishy going on.

Really,

Just magically and mysteriously your iPad 2 was just getting slower and slower...uh huh.

How much free data storage space is left your iPad 2?

If it is 2 GBs or much less free data storage left on your iPad 2, there is NOT enough sufficient free data storage space on your iPad 2 to have it run iOS without issues/problems and erractic behaviour.

You need to maintain a free data storage space amount of 3GBs +.

My iPad 64 GBs iPad 2's free datat storage space is approx. 20 GBs and is operating just fine will with very minimal overall slowdown issues.


Again, see my iOS/iPad performance tips which I edit and update on a semi-regular basis.


Slow iPad on iOS 9 or 10


Good Luck to You!

Jun 11, 2017 6:42 PM in response to Gramsgirl

Try using another 3rd party web browser on your iPad 1 and 2.

They might be better coded and better optimised for iOS than Safari for iOS.

Also, make sure both iPad models have sufficient free storage space (maintain approx. 3 to 4 GBs of free storage space).

Here is my list of performance boosting tips for your iPad 2. here.


Slow iPad on iOS 9 or 10


Good Luck!

Jun 12, 2017 7:56 AM in response to NorthTexasRedHead

If it is so easy, why don't you go to work for Apple so you can show them the way. And while you're at it, do the same thing for every other smartphone out there. How far back should you go? iOS 1.1.5?


Get over it. If you want airbags, you can't expect to have them in a Ford Bronco circa 1980.


If you want to let Apple know about your great displeasure regarding this 1st world problem, do so here: Apple - Feedback.


I'm done.


GB

Sep 15, 2017 8:56 PM in response to Hexarmin

We do not have any details on the specs of your computer. We have not information to diagnose the issue. What you need to do is to install a copy of el cap on an external hd. Run and see how it goes. Run

Download etrecheck. Click on the download link at the bottom of the screen.

http://etrecheck.com/


Run etrecheck. Post complete output.


click on the export icon. click on "Copy Report". Paste into your ASC Reply


Using EtreCheck by etresoft, the author

https://discussions.apple.com/docs/DOC-11591


create a new discussion in el cap discussion.


Your machine is getting a little old to run El Cap.


R

Dec 23, 2017 1:59 PM in response to Phlac

While gazing at one's feet, or oblivious to other real-world surroundings, some

of these 'smart device' users miss out on important details of daily life. As well

as those technical details that may have been considered boring, do apply.


Before the 'pedestrian level of tripping hazard-obvious' lets one know the ground

is approaching, or the sky is falling, etc; these factoids have been known to all.

Or any who would appreciate them ahead of time. Like, prior to buying a device.


re: existing public articles, referenced battery management and replacement.


•iPhone 6s Program for Unexpected Shutdown Issues - Apple Support

•Use Low Power Mode to save battery life on your iPhone - Apple Support

•About the battery usage on your iPhone, iPad, and iPod touch - Apple Support

•Batteries - Maximizing Performance - Apple


And others. Some which dated back to before this thread, & later ones which

included the older content along with a clearer language to spell it out, again.


My old iPhone 5C with mobie battery, shows signs of aging; and rather than blame

Apple for not supporting the known elements of chemical degradation over time...


I simply know these things are only temporary. In a million years, it may prove to

have been fully insignificant. Compared to a super-novae or close encounter with

giant dwarf star ~ whose path may consume our basic elements in one fell swoop.


In any event...

Good luck & happy trails! 🙂

Dec 28, 2017 5:52 PM in response to Lawrence Finch

I'll beat the dead horse on this, but Apple has come up with a very fair solution to this, which includes iOS allowing the user to determine the "age" of the battery, which varies greatly depending on how you use your iPhone (are you constantly connecting and disconnecting it from usb charging ports at work, in the car or at home all day? That "ages" the battery faster), and making it easier (cheaper) to get a new battery installed:


A Message to Our Customers - Apple


An undisclosed feature was discovered, the mob got angry about how Apple implemented it, and Apple listened. This is why I like Apple.

Dec 29, 2017 7:11 AM in response to Phlac

I like and agree with your post, but there is one statement that you make that should be discussed:


Phlac wrote:

are you constantly connecting and disconnecting it from usb charging ports at work, in the car or at home all day? That "ages" the battery faster

That is not true. What ages the battery is the number of full charge/discharge cycles. A Full cycle is 100% to 0% to 100%. So charging from 50% to 100% is 1/2 of a charge cycle. Charging from 40% to 50% ten times is 1 charge cycle. It's not a good idea to let the battery go to a low value (close to 0%) frequently, because this will reduce the capacity over time, and allowing it to go below 0% (letting it go to 0%, then not charging it immediately) will severely damage the battery.


Apple's new battery guideline is very helpful: iPhone Battery and Performance - Apple Support


This is the first time I have seen mention of increased internal resistance being a factor. It is true of all batteries; a battery degrades by losing electrode surface. But the "dead" electrode surface adds to the battery's internal resistance. That's why a weak car battery can't start a car. I was about to write a user tip about it, but Apple beat me to it.


One attribute that affects this instantaneous power delivery is the battery’s impedance. A battery with a high impedance is unable to provide power quickly enough to the system that needs it. A battery's impedance can increase if a battery has a higher chemical age. A battery’s impedance will temporarily increase at a low state of charge and in a cold temperature environment. When coupled with a higher chemical age, the impedance increase will be more significant. These are characteristics of battery chemistry which are common to all lithium-ion batteries in the industry.

Why does apple slow down old devices?

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