Boatfly
Level 1 (4 points)
Mac OS X

Q: Numbers not upgraded with El Capitan

Have recently upgraded my iMac desktop to ElCapitan ver 10.11.4. The Numbers application remains at ver '09.

When using Numbers '09 help it refers to features that appear to apply to a newer version, which, after a search, is ver 3.6.1. I see no avenue to upgrade to this later version without paying for it on the App Store.

Should not the upgrade to the latest version of El Capitan also bring Numbers to its latest version?

Posted on Apr 10, 2016 12:24 AM

by chroot,Solvedanswer
chroot chroot
Level 4 (1,099 points)
A:

Numbers, Keynote, Pages are part of iWorks which are paid Apple developed applications.  iPhoto (replaced by Photos which is free), iMovie, and GarageBand are part of iLife which fall into the same category of additional paid Apple developed applications. These applications do come pre-installed with many new computers but they are still App Store applications that are separate from the operating system.  Upgrading the operating system won't update App Store applications regardless if they were developed by Apple or a third party.  Hope this helps to understand why upgrading the operating system did not also update Numbers.  I would suggest contacting Apple to see if other options are available for updating Numbers instead of purchasing it again.

Posted on Apr 10, 2016 2:28 AM

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Boatfly

Q: Numbers not upgraded with El Capitan

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  • Helpful answers

  • by chroot,Solvedanswer

    chroot chroot Apr 10, 2016 2:28 AM in response to Boatfly
    Level 4 (1,099 points)
    Apr 10, 2016 2:28 AM in response to Boatfly

    Numbers, Keynote, Pages are part of iWorks which are paid Apple developed applications.  iPhoto (replaced by Photos which is free), iMovie, and GarageBand are part of iLife which fall into the same category of additional paid Apple developed applications. These applications do come pre-installed with many new computers but they are still App Store applications that are separate from the operating system.  Upgrading the operating system won't update App Store applications regardless if they were developed by Apple or a third party.  Hope this helps to understand why upgrading the operating system did not also update Numbers.  I would suggest contacting Apple to see if other options are available for updating Numbers instead of purchasing it again.

  • by Boatfly,

    Boatfly Boatfly Apr 10, 2016 2:32 AM in response to chroot
    Level 1 (4 points)
    Mac OS X
    Apr 10, 2016 2:32 AM in response to chroot

    Many thanks for the response chroot. Do you know of a suitable Apple contact, to follow your suggestion in the last sentence?

  • by chroot,Helpful

    chroot chroot Apr 10, 2016 6:36 PM in response to Boatfly
    Level 4 (1,099 points)
    Apr 10, 2016 6:36 PM in response to Boatfly

    Look up the number for your country here:  https://support.apple.com/en-us/HT201232

     

    Or start a chat at https://getsupport.apple.com

  • by Boatfly,

    Boatfly Boatfly Apr 10, 2016 6:37 PM in response to chroot
    Level 1 (4 points)
    Mac OS X
    Apr 10, 2016 6:37 PM in response to chroot

    Thanks again chroot for your response.

    Am following those links.

  • by Musicophile_hi,

    Musicophile_hi Musicophile_hi May 17, 2016 11:29 AM in response to chroot
    Level 1 (4 points)
    May 17, 2016 11:29 AM in response to chroot

    Did Apple resolve this application upgrade issue?  Previously, I upgraded from Lions to Yosemite whereupon Numbers, Pages, & Keynote appeared as applications as part of Yosemite, so I abandoned MS Office and my old iLife.  But yesterday, I finally updated to El Capitan and now my new OS deleted Numbers, Pages, Keynote, and other previous applications contained in Yosemite instead of keeping them intact.

     

    Question:  Should I go back to Yosemite with its preinstalled Numbers, Pages, & Keynote?  I'm comfortable staying with the older Pages, Numbers, Keynote, etc. and I heavy-hearted understand Apple's $ decision; but, I feel since Apple is usually more expensive to own, they include many value-added applications. 

     

    If Apple doesn't provide a favorable response, then I'll reload my original iLife applications from my original DVD onto El Capitan and hopes that still works.  Forgive my unfavorable criticism, but I feel Apple gave a carrot while upgrading to Yosemite and then took it back when upgrading to El Capitan.  If I had a magic wand, I would have wanted Apple to leave the existing applications intact while upgrading from Yosemite to El Capitan and let us decide to upgrade these applications instead of deleting them completely.

  • by chroot,

    chroot chroot May 18, 2016 12:42 AM in response to Musicophile_hi
    Level 4 (1,099 points)
    May 18, 2016 12:42 AM in response to Musicophile_hi

    I do not work for Apple so I cannot tell you what Apple has or hasn't resolved or if there was even an issue to begin with.  The older iLife and iWorks applications that were shipped on DVD media are not compatible with the newer versions of OS X and are not upgradeable through the App Store.  They would need to be purchased again to upgrade to newer versions.

     

    https://support.apple.com/en-us/HT203658

     

    It's the same with Microsoft.  If you install a new version of Windows that is no longer compatible with an old version of Office you will need to purchase a new version of Office.  There is always the option of trying free office suites.  I personally use LibreOffice since it's available for Windows, Linux, and OS X.

     

    https://www.libreoffice.org/