KMalc201

Q: com.apple.geod is missing - How do I get it back?

Ever since upgrading to El Capitan on my MacBook Air, Maps has not worked; delivering the following error message: "Maps cannot locate the current position."

 

In an attempt to fix this, I went to preferences to find and delete "com.apple.GEOD."  It turns out that I do not have this preference that appears to be essential to Maps and location services.

 

How do I download or otherwise get this preference back on my MacBook Air?

 

Thank you.

MacBook Air (13-inch Mid 2013), OS X El Capitan (10.11.1)

Posted on Apr 10, 2016 6:51 AM

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Q: com.apple.geod is missing - How do I get it back?

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  • Helpful answers

  • by Glenn Leblanc,

    Glenn Leblanc Glenn Leblanc Apr 10, 2016 7:07 AM in response to KMalc201
    Level 6 (11,011 points)
    Mac OS X
    Apr 10, 2016 7:07 AM in response to KMalc201

    Go to System Preferences, Security & Privacy pane, then Privacy tab. Select Location Services and be sure Maps is checked to enable location services.

     

    The file you are looking for in your user library preferences doesn't exist. It is actually com.apple.GEO.plist.

     

    Also in your user Library in the Containers folder:

    ~/Library/Containers/com.apple.geod

    Move the whole folder to the trash and try starting maps.


    And you don't have to get them back. When you delete those .plist files or container folders, they get rebuilt when you start the application.

  • by Linc Davis,

    Linc Davis Linc Davis Apr 10, 2016 7:17 AM in response to KMalc201
    Level 10 (207,926 points)
    Applications
    Apr 10, 2016 7:17 AM in response to KMalc201

    Please make sure Wi-Fi is turned on. Open the Date & Time pane in System Preferences and select the Time Zone tab. If the settings are locked, click the padlock icon in the lower left corner of the window and enter your password when prompted. Then check the box marked

              Set time zone automatically using current location

    if it's not already checked. Within a few seconds, a red pin should drop onto the map at your location. Does that happen?

  • by KMalc201,

    KMalc201 KMalc201 Apr 10, 2016 7:23 AM in response to Glenn Leblanc
    Level 1 (18 points)
    Mac OS X
    Apr 10, 2016 7:23 AM in response to Glenn Leblanc

    I don't have user-specific libraries.  There's a Library under Macintosh HD, and a preference folder therein.  I don't have a com.apple.geo.plist or apple.com.geod.plist.

     

    There also is no container folder in the Library.

  • by KMalc201,

    KMalc201 KMalc201 Apr 10, 2016 7:24 AM in response to Linc Davis
    Level 1 (18 points)
    Mac OS X
    Apr 10, 2016 7:24 AM in response to Linc Davis

    Wi-Fi is on.  Automatic time and date is enabled.  Time zone is correct.

  • by Glenn Leblanc,

    Glenn Leblanc Glenn Leblanc Apr 10, 2016 7:33 AM in response to KMalc201
    Level 6 (11,011 points)
    Mac OS X
    Apr 10, 2016 7:33 AM in response to KMalc201

    That's not the correct Library folder. That belongs to the system.

    Your user Library is probably hidden. Open a finder window and select your home folder in the sidebar. Right click and choose View Options, or choose it from the menu to the top. Check the box to show Library.

    Your user Library folder should now appear in the list.

     

    http://macdrug.com/access-the-user-library-folder-in-mac-os-x/

  • by Linc Davis,

    Linc Davis Linc Davis Apr 10, 2016 7:31 AM in response to KMalc201
    Level 10 (207,926 points)
    Applications
    Apr 10, 2016 7:31 AM in response to KMalc201

    When you select the Time Zone tab, does the red pin drop?

  • by KMalc201,

    KMalc201 KMalc201 Apr 10, 2016 9:52 AM in response to Glenn Leblanc
    Level 1 (18 points)
    Mac OS X
    Apr 10, 2016 9:52 AM in response to Glenn Leblanc

    Thanks. I found the correct library.  It was hidden.  I deleted that folder and the preference, then restarted the computer, but Maps still cannot find the computer's location.

  • by KMalc201,

    KMalc201 KMalc201 Apr 10, 2016 9:54 AM in response to Linc Davis
    Level 1 (18 points)
    Mac OS X
    Apr 10, 2016 9:54 AM in response to Linc Davis

    No, the red pin is not dropping.  The computer cannot find its or any other location.

  • by Linc Davis,

    Linc Davis Linc Davis Apr 10, 2016 10:09 AM in response to KMalc201
    Level 10 (207,926 points)
    Applications
    Apr 10, 2016 10:09 AM in response to KMalc201

    Was Maps working where are you are now before you upgraded the OS? Does it work anywhere else now?

  • by KMalc201,

    KMalc201 KMalc201 Apr 11, 2016 11:34 AM in response to Linc Davis
    Level 1 (18 points)
    Mac OS X
    Apr 11, 2016 11:34 AM in response to Linc Davis

    Yes, Maps was working perfectly before I upgraded - from all of my locations.

  • by Linc Davis,

    Linc Davis Linc Davis Apr 12, 2016 12:15 PM in response to KMalc201
    Level 10 (207,926 points)
    Applications
    Apr 12, 2016 12:15 PM in response to KMalc201

    Please read this whole message before doing anything.

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

    Step 1

    The purpose of this step is to determine whether the problem is localized to your user account.

    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

    Test while logged in as Guest. Same problem?

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

    Step 2

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

    Please take this step regardless of the results of Step 1.

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Test while in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.