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Gerungof
Level 1 (4 points)
Publishing

Q: My podcast feed has no episodes

Hi everyone!

 

I wanted to announce my podcast to the iTunes directory. So I tried to add it to the podcast connect platform.

Unfortunately it was impossible since the tool says that there are now episodes available in this feed. Which

is not true. If I check the feed in a validator it is perfectly valid and if subscribe to it in with iTunes or the Apple

Podcast app on iOS it works perfectly. What am I supposed to do now?

Thanks in advance for your help!

 

Pascal

 

The feed url is:

 

http://ehrensache.fm/feed/m4a/

Posted on Apr 10, 2016 12:53 PM

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Gerungof

Q: My podcast feed has no episodes

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Apr 10, 2016 2:01 PM in response to Gerungof
    Level 9 (78,557 points)
    iTunes
    Apr 10, 2016 2:01 PM in response to Gerungof

    The only possible issue I can see in the feed is within your 'enclosure' tag which reads like this:

     

    <enclosure url="http://cdn.ehrensache.fm/podcasts/es001einfuehrung.m4a" length="1307184" type="audio/mp4" bitlove:guid="http://ehrensache.fm/podlove/file/3"/>

     

    The 'bitlove:guid' tag is non-standard and has evidently been put there by the method you are using to create the feed. Although the iTunes application is ignoring it and is happy with the 'enclosure' tag it's possible that the Store, which tends to be more touchy, is thrown by it. I don't know how you are going to be able to get rid of it if you are using a creation method which automatically puts it there, but I suspect you would be better off without it.

     

    Otherwise the media file itself seems OK - it's not forcing a download, it checks OK for byte range requests, and plays OK when checked in a browser. We've sometimes seen issues where a server will not react properly to requests from the Store when it's OK with everything else, though I've not seen any explanation, so that might be a possibility - it's something you would have to take up with the people running your server.

  • by Gerungof,

    Gerungof Gerungof Apr 10, 2016 3:11 PM in response to Roger Wilmut1
    Level 1 (4 points)
    Publishing
    Apr 10, 2016 3:11 PM in response to Roger Wilmut1

    Thanks for your help! I am using the Podlove project http://podlove.org/ and the tag belongs to a service that enables

    to subscribe to podcasts via bitorrent https://bitlove.org/ I was able to disable this tag (see the recent feed). Still

    podcast connect is unable to get the file. I am in fact the owner of the server I am hosting on. Which log files would you suggest

    to look at?

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Apr 10, 2016 3:26 PM in response to Gerungof
    Level 9 (78,557 points)
    iTunes
    Apr 10, 2016 3:26 PM in response to Gerungof

    You would need to submit the feed to Podcasts Connect and make a note of the exact time. Then look at the server logs for that time and just after. However I'm afraid I can't advise on servers.

     

    If you still can't make anything of it you could try contacting Support. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page. Make it clear that the feed works everywhere else and has been validated.