roshanamail

Q: icloud mail can't reply

Often, when I try to reply to an email in icloud mail, the popup window opens, but it's blank.

From that point, I've learned, the only thing to do is to close the tab and open icloud mail again.

What's causing this? How can I make it stop?

iMac (21.5-inch Mid 2011), iOS 9.3.1, iOS 10.10.something

Posted on Apr 10, 2016 7:05 PM

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Q: icloud mail can't reply

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  • by judysings,

    judysings judysings Apr 12, 2016 6:35 AM in response to roshanamail
    Community Specialists
    Apr 12, 2016 6:35 AM in response to roshanamail

    Hi roshanamail,

    I understand you are having some issues with your iCloud email account.  Are you working within the Mail application on your Mac, or are you having the issue at www.icloud.com?  The resource below provides some initial troubleshooting steps for issues with iCloud.  Refer to the section of the article that applies to you.

     

    Get help using iCloud Mail

     

    Take care,

  • by roshanamail,

    roshanamail roshanamail Apr 12, 2016 3:54 PM in response to judysings
    Level 1 (4 points)
    iCloud
    Apr 12, 2016 3:54 PM in response to judysings

    I'm talking about iCloud Mail. I've read the whole iCloud Mail page.

    It's an intermittent problem. Just sometimes, I hit Reply and the popup window comes up (I'm using Chrome), but it's totally blank. There's nothing to click, no subject line, no body text, nothing. So I have to close that tab and open iCloud Mail again and try again. It usually works then. But it's annoying as ****. It happens maybe once a week.