My new 27-inch Imac reboots on its own.

My brand new 27-inch 3000-buck Imac reboots on its own. I'm running EL CAPITÁN-- sorry; my profile says Mavericks. Will change it now.

One article says that Spotlight is the culprit.

Also, twice I woke up to find my computer had just shut down. When I restarted, I got an error message that it had shut down because it encountered an error.

What gives?

iMac, OS X Mavericks (10.9.5)

Posted on Apr 10, 2016 6:36 PM

Reply
3 replies

Oct 15, 2016 12:20 PM in response to Tom Cole1

I'm replying to myself in hopes that I'll help others. Is your Mac restarting without asking permission?


If you have PIXELMATOR, I think it is your prime suspect. I thought that zapping the pram is what fixed the problem of auto restarting. However, I also stopped using Pixelmator at the same time. For months I had ZERO issues. Then, I used Pixelmator once and I was back with a restarting computer. Look at this:

http://www.pixelmator.com/blog/2013/03/20/setback-updated/comment-page-1/#commen t-993760

It's a couple of years back and they say they've "SOLVED" it, but I think not.


UPDATE: I just opened an old KOMPOZER html editor and the machine restarted too, so it may be a problem as well.


Just for everyone's information.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My new 27-inch Imac reboots on its own.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.