Q: I am totally upset

I have Two iphone 5s one i send it to india for my wife and i have one the problem is my wife i phone always shutdown when we connect to the power its on again the percentage of the power is 100%

iPhone 5s, iOS 7.1.2

Posted on Apr 11, 2016 6:06 AM

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Q: I am totally upset

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by brenden dv,

brenden dv Apr 12, 2016 11:59 AM in response to muthufromedmonton
Community Specialists

Apr 12, 2016 11:59 AM in response to muthufromedmonton

Hi muthufromedmonton,

Welcome to the Apple Support Communities! I'm sorry to hear that you are having these issues with one of your iPhones. I'm a bit unclear on the exact details of the issue you are describing, but if you are having power or charging issues with this iPhone, you may find the troubleshooting steps outlined in the following article helpful:

Charge your iPhone, iPad, and iPod touch - Apple Support

Regards
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Q: I am totally upset

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by brenden dv,

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