Level 1

72 points

Cannot send iMessages on my Mac but can receive them

I changed my main Apple ID email address yesterday, and also changed from my iPhone 5C to a iPhone SE.

Once I did changed my Apple ID email address, I had to sign out of all my devices, and sign back in with the new email cause I was getting error since the apps were trying to log in with the old email.

After that, everything was working on all devices except 1 thing. I cannot send iMessages from Messages on my Mac. iMessage is working on my iPhone correctly. I can receive iMessages on both Mac and iPhone. I can even send SMS (non-imessage) messages on my Mac. Really, all I can't do is to send iMessages from the Mac.

What I did :

- Restarted my computer
- Log out and back in of Messages on the Mac
- Log out and back in of iCloud on the Mac
- Deleted Messages related Preferences files
- Deleted Keychain passwords that were using the old email

Not sure what else to try. Any help would be greatly appreciated. Thanks!

I'm running El Capitan by the way (10.11.4) on a 2012 15 inches Macbook Pro.

MacBook Pro, iOS 9.3.1

Posted on Apr 11, 2016 6:18 AM

Top-ranking reply

midonz

Level 1

13 points

Posted on Feb 20, 2018 12:07 PM

Try this:

1. go to Keychain Access app in the Utilities folder

2. under the File menu, choose *Lock Keychain "Login"*

3. go to the File menu again and choose *Unlock Keychain "Login"*

4. enter your password when prompted.

I'm on Sierra. I could receive messages on all my devices but after an OS security update I could not send or reply in Messages on my laptop. I finally got a useful error message (STKeychainErrorDomain error -25299) from a third-party app (Airmail3) indicating it had a problem accessing the Keychain. They sent me to a lengthy Apple help forum about rebuilding my Keychain. I started with the easiest possible suggested fix (above) and (ridiculously) it solved all my problems.

View in context

111 replies

bohitomi

Level 1

5 points

Sep 14, 2017 11:34 AM in response to marclarin

Hi,

Did you solved it? Same problem here

Feb 5, 2018 5:11 PM in response to johneric8828

This did it for me. Thanks!

Feb 15, 2018 12:43 PM in response to marclarin

I am also experiencing this problem on High Sierra. Very frustating

1) tried signing out of all imessage accounts

2) tried resetting icloud password

Nothing works... feels very broken.

Feb 22, 2018 7:47 AM in response to midonz

I had the same exact problem, and this answer fixed it in a minute. thanks so much!

MarcCer

Level 1

4 points

Mar 9, 2018 7:49 AM in response to midonz

Midonz, your solution was so simple, and worked! Thank you. You just saved me hours of wasting time.

bllyjean

Level 1

8 points

Mar 28, 2018 6:39 PM in response to midonz

I read three pages of fixes. This fix took 2 minutes and worked the first time. Awesome! Thanks!

m4kk4m

Level 1

10 points

Mar 28, 2018 6:45 PM in response to bllyjean

You are welcome! Glad that it worked!

Apr 1, 2018 3:58 PM in response to midonz

this totally fixed my problem! thanks for posting 🙂

Apr 3, 2018 6:40 AM in response to midonz

This worked for me. Thanks

Apr 10, 2018 9:52 PM in response to midonz

Midonz that worked for me thanks so much!

palkoc

Level 1

12 points

Apr 13, 2018 4:58 AM in response to midonz

gr8! It works. Thanks.

Park S.

Level 1

111 points

Apr 17, 2018 5:34 PM in response to midonz

I don't know why this worked, but it did. Thank you!

Park S.

Level 1

111 points

Apr 17, 2018 5:36 PM in response to midonz

I don't know why this worked, but it did. Thanks!

Apr 19, 2018 5:32 PM in response to cathy fasano

Glad that it worked for someone else as well!

Terri290

Level 1

4 points

May 8, 2018 3:10 PM in response to midonz

Thank you! That cleared it up!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot send iMessages on my Mac but can receive them