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Cannot send iMessages on my Mac but can receive them

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I changed my main Apple ID email address yesterday, and also changed from my iPhone 5C to a iPhone SE.

Once I did changed my Apple ID email address, I had to sign out of all my devices, and sign back in with the new email cause I was getting error since the apps were trying to log in with the old email.

After that, everything was working on all devices except 1 thing. I cannot send iMessages from Messages on my Mac. iMessage is working on my iPhone correctly. I can receive iMessages on both Mac and iPhone. I can even send SMS (non-imessage) messages on my Mac. Really, all I can't do is to send iMessages from the Mac.

What I did :

- Restarted my computer
- Log out and back in of Messages on the Mac
- Log out and back in of iCloud on the Mac
- Deleted Messages related Preferences files
- Deleted Keychain passwords that were using the old email

Not sure what else to try. Any help would be greatly appreciated. Thanks!

I'm running El Capitan by the way (10.11.4) on a 2012 15 inches Macbook Pro.

MacBook Pro, iOS 9.3.1

Posted on Apr 11, 2016 6:18 AM

Reply
111 replies

Oct 21, 2018 2:11 PM in response to jbriscione

Hi,


Most likely the Apple ID is not logged in and you are seeing "sync" version via the iPhone Number.

See When the iMessages account will not Login



User uploaded file

10:11 pm Sunday; October 21, 2018


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 MacBookPro 15" 2016 (High Sierra 10.13.x)
 Mac OS X (10.6.8),
 iPhone 6 iOS 11.x and an iPad (2)

Jan 27, 2019 8:15 AM in response to marclarin

Well that was a lovely way to spend the day. Turns out that although in Settings on my iPhone I showed a login at my main Apple ID, under >Messages >Send & receive the login Apple ID was an older ID I'd not used for a couple of years. Can't get my head around why or even how that works. All fixed & working now thanks to Linc Davis' response below.


This raises another issue - why can we not delete an Apple ID we prefer to not use any more? Or can we now do that?

Jan 27, 2019 8:28 AM in response to marclarin

Turns out that although in Settings on my iPhone were logged onto my main Apple ID, under >Messages >Send & receive the login Apple ID was an older ID I'd not used for a couple of years. Can't get my head around why or even how that works b/c I wouldn't have entered it and that ID no longer exists. All fixed & working now thanks to Linc Davis' response below.


Cannot send iMessages on my Mac but can receive them

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