Diane94

Q: AirPrint is not working since 9.3.1 update-no AirPrint found.  tried suggestion from JimHdk that worked for one document. any suggestions

AirPrint is not working since 9.3.1 update-no AirPrint found.  tried suggestion from JimHdk that worked for one document. any suggestions

iPad Air, iOS 9.3.1

Posted on Apr 11, 2016 6:54 AM

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Q: AirPrint is not working since 9.3.1 update-no AirPrint found.  tried suggestion from JimHdk that worked for one document. any ... more

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  • by Demo,

    Demo Demo Apr 11, 2016 6:59 AM in response to Diane94
    Level 10 (95,532 points)
    iPad
    Apr 11, 2016 6:59 AM in response to Diane94

    Since we don't know what Jim may have suggested, power cycle your router and the printer and force restart the iPad. Unplug the router and the printer from power for about 30 seconds. Plug the router in first and let it restart. Then plug the printer back into power. Then force restart the iPad. To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.