Q: Photos 10.10.5 not saving faces
Hardware/Software Summary:
iMac: 21.5, Mid 2011 (2.5 GHZ i5), 20 GB RAM
OSX: Yosemite, Version 10.10.5
Photos: Version 1.0.1 (215.65.0)
Problem:
Cannot consistently save faces before (Last Import) or after importing into an album. When I attempt to identify the face in an image, it will recognize the name, but will not save it - it reverts back to "unnamed."
Troubleshooting:
I have attempted to enter the recognized "face name" by
- Using the mouse to graphically select it when prompted by the pop-up list of recognized faces
- By pressing the "Return" key
- By pressing the "Enter" key on the keyboard.
- I have even rebooted my iMac.
Questions/Concerns:
- Is there a limit to the number of images associated with a given "face?"
This is really frustrating! Using the Mac used to be more simple than it is now. Any help would be greatly appreciated!
Thanks,
Rob
iMac (21.5-inch Mid 2011), OS X Yosemite (10.10.5), Photos 10.10.5
Posted on Apr 11, 2016 7:53 AM
Rob, how many new photos did you import? Could it be, that Photos is still scanning the newly imported photos for faces thumbnails? I'd wait a bit after importing a large amount of photos, to be sure, that all faces have been found. This way you will not label manually a face, that Photos will replace later by a new thumbnail it detected.
But the faces names you enter into the name fields below the faces thumbnails should stay. There may be a problem with your Photos Library. Try if repairing the library will help. See this Help page: https://help.apple.com/photos/mac/1.0/?lang=en#/pht6be18f93
If you experience problems with photos in a library, Photos can try to repair it. If problems persist, you can also restore your library from a Time Machine backup.
Important: You should back up your photo library before repairing your library.
- If Photos is open, choose Photos > Quit Photos.
- Press Option-Command and double-click the Photos icon in the Applications folder (or click the Photos icon in the Dock).The Repair Library window opens.
- Click Repair to rebuild your photo library.
A caution. If you are using iCloud Photo Library, repairing the library will result in uploading it again to iCloud.
Posted on Apr 11, 2016 8:49 AM