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Helpful answers
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Apr 11, 2016 9:40 AM in response to Tisinoby Linc Davis,From the Mail menu bar, please select
Mail ▹ Preferences... ▹ General ▹ Default email reader: Mail
If you don't use Mail, you may be able to set the preference in the mail client you do use.
If Microsoft Outlook 2011 is installed and you don't want it to be the default mail reader, select
Outlook ▹ Preferences... ▹ General
Uncheck the box marked
Make Outlook the default application for e-mail, calendar, and contacts
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Apr 11, 2016 11:01 AM in response to Linc Davisby Tisino,Thank you for your response, Linc. However, I don't have any of those options on my mail preferences. I use Outlook and the only thing that comes up when I click on Preferences is Personal Settings under which General is located (along with accounts, notifications & sounds, categories, fonts and autocorrect). When I click on General there is a folder list with two options: 1) group similar folders, such as inboxes from different accounts and 2) Hide on My Computer folder. Other content in Preferences is as follows: Email (reading, composing, signatures, rules, junk) and Other (calendar, contacts, security & privacy).
My options here are very limited. See screenshots below.
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Apr 11, 2016 11:07 AM in response to Tisinoby Linc Davis,Please launch Mail, set up an account (which could be iCloud Mail), make Mail the default reader temporarily, and test.
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Apr 11, 2016 1:05 PM in response to Tisinoby Linc Davis,Please follow the instructions in this support article. Instead of typing the shell command directed in the article, I suggest that you copy and paste it from the web page into the Terminal window. Make sure you select the whole line. One way to do that is by triple-clicking anywhere in the line.
If you don't already have a current backup, back up all data before proceeding. You may have to log out or restart to see a change.
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Apr 11, 2016 1:41 PM in response to Linc Davisby Tisino,No change! Think I will download and reinstall El Capitan and see what happens. Will keep you posted.
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