Q: I can't install the newest iTunes on my windows 10 pc.
I can't install the newest iTunes on my windows 10 computer. I have tried everything according to this: https://support.apple.com/en-us/HT201668. The error says: "There is a problem with this windows installer package. A program required for this install to complete could not be run". It does it at the end of the installation. What should I do? (Sorry for my bad English)
Posted on Apr 11, 2016 9:50 AM
If Apple Software Update is no longer listed, but there are remnants of it that prevent a normal installation, then see the section Install missing components and install all of the other parts of the current version of iTunes.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
If you've tried the suggestions above without success then another option is to revert to the previous build of iTunes that worked for you. See the roll back advice at iTunes installers. Rolling back from 12.3.3 will involve restoring the pre-upgrade library from the Previous iTunes Libraries folder. Your library isn't going to work with a 2014 version of iTunes.
tt2
Posted on Apr 20, 2016 3:57 AM